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Management

HRM Review


October '07
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Employer Branding : Marketing as an HR Discipline
Designing Employer Branding : Strategic Initiatives
Employer Branding : The Art of Image Building
Work-life Balance : Organizational Strategies for Sustainable Growth
Personal Resilience
Discipline : A Must for Organizational Success
Managing Leaders : Leadership in Knowledge-driven Organizations
Is Leisure a Luxury or a Value Addition?
Moving Ahead with : HR Practices
     
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Employer Branding : Marketing as an HR Discipline

-- Karen Unwin

The author clarifies the key concepts behind employer branding and the role of HR in creating and managing the brand, both as an organizational development activity and a weapon in the talent war. She argues that many HR professionals take no responsibility for their employer brand and that they need to understand and use marketing techniques to ensure a strong, positive employer brand and reputation.

Article Price : Rs.50

Designing Employer Branding : Strategic Initiatives

-- Indranil Banerjee

Employer branding is the process of building an identity and managing the firm's image and its role as an employer. If crafted with diligence it can work as a smart management tool for attracting and retaining talent in this era of talent dearth and thus the firm could be benefitted. The present article is an effort to consider the various available alternative strategic initiatives of a firm to build an image to become `the choicest employer' in a cost-effective manner. It also focuses on the inherent implementation challenges and subsequent measurement issue.

Article Price : Rs.50

Employer Branding : The Art of Image Building

-- K Mallikarjunan

Employer branding is the art of developing a charismatic image that inspires a feeling of awe, trust and confidence in the minds of the employees, clients and others who deal with organization. It should hold out an assurance that all the obligations and responsibilities on the part of the employer would be duly honored and meritorious performance of the employees would be recognized and encouraged and rewarded. These effects are easily achieved through periodic communication with all those who matter to the organization, and also through playing the role of an emotional and responsive leader. Such an endeavor on the part of the employer would also evoke in the minds of the employees, a high sense of loyalty and would generate a psychological bond between the employer and the employee that, very often in the case of good employer branding, grows inseparable.

Article Price : Rs.50

Work-life Balance : Organizational Strategies for Sustainable Growth

-- Swamy

In today's business context, the pressures of work have been intensifying and there is a growing feeling among employees that the demands of work begin to dominate life and a sense of work-life imbalance is felt. The challenge of integrating work and family life is a part of everyday reality for the majority of employees. Organizations have to continually innovate and come up with programs that provide scope for employees to balance their responsibilities at workplace and interests they have outside work. Work-life balance initiatives fall under this category. This article offers various strategies to be adopted by the organizations to ensure work-life balance for their employees.

Article Price : Rs.50

Personal Resilience

-- Chitra Mukunnan

A flexible container impinged upon by an outside force will change shape temporarily, but will spring back to its previous configuration shortly thereafter. It is resilient. According to the laws of physics, resilience is the ability to demonstrate the quality of elasticity. Though some individuals have the inborn capacity to bounce back from adversity, others develop it through confidence, self-efficacy, flexibility and optimism. In today's stressful and rapidly changing world, resiliency is a must.

Article Price : Rs.50

Discipline : A Must for Organizational Success

-- Vikas Shrotriya

Discipline is a must at all levels and in all spheres in order to achieve success. It is difficult to achieve anything without a set of rules to be followed. Any organization's success depends upon the level of discipline observed therein. It has also been researched that the more disciplined the seniors are, more is the probability of others behaving in a disciplined manner. This article discusses some aspects of organizational discipline.

Article Price : Rs.50

Managing Leaders : Leadership in Knowledge-driven Organizations

-- Samuel Sekhar

An article by Holstein Foundation titled "Effective Group Leadership" says, "Leaders do not dominate a group, but lead by their actions. Leadership needs to change with the situation; thus, different people can lead at different times. The best leaders take on many different roles to support the needs of the group. True leaders focus on helping their group achieve its goals rather than on their own personal recognition".

Article Price : Rs.50

Is Leisure a Luxury or a Value Addition?

-- Priscilla Josephine Sarah S

With the number of workaholics on the rise in the corporate world, the word `leisure' has almost become defunct. Hobbies and pastimes have no place in their lexis. The typical life of the vast population of the corporate world is more akin to that of the busy ant than to that of the carefree butterfly. If at all one indulges in activities of leisure it is only with guilt, as it is considered more of a luxury than a necessity. Very few realize the emotional impact of leisure. This article addresses the importance of leisure for improving quality of life.

Article Price : Rs.50

Moving Ahead with : HR Practices

-- Habiba Hussain

In the present era, organizations have started relying largely on people as their core strength. With changes occurring in all departments, Human Resources (HR) development has not remained untouched. Survival in this century depends on the ability to respond to these changes. HR managers are now striving to meet new organizational requirements to accomplish larger business objectives in their effort to be one step ahead of others. Training and development of HR, together with the setting up of a conducive work environment are the primary concerns. This article focuses on endeavors at all levels for effective HR development.

Article Price : Rs.50

HR Practices in the Banking Sector

-- K Mamatha and G Venkatswamy

Continuous changes in the economic scenario and intense competition in the public and private sectors have compelled the banking industry to undergo radical changes in its approach towards business. In this era of increased competition, in order to prosper, it is imperative for banks to develop long-term relationships with the employees to run successfully. This depends primarily upon the quality of facilities delivered to the internal customers (employees) who play a major role in the service delivery process to the external customers. This article aims at analyzing the internal service quality practices of the banks.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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