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Management

 HRM Review


October '09
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Empowering Women: Promoting Women to Leadership Positions in Global Organizations
Women Governance - A Real Solution for Your Organization
Empowerment - A Perspective on the Women of Today and Tomorrow
The Brand "Me"
Managing Business During Recession
Layoff : Meltdown and Recession
Managing Human Resources in Turbulent Times : Issues and Perspectives
Knowledge Management : Managing Knowledge Workers Across Different Stages of Employment
Training at Satyam Responds to the Ultimate Call
Need for Cross-Cultural Management
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Empowering Women: Promoting Women to Leadership Positions in Global Organizations

-- Paula A Tucker and Paul B Carr

A woman in a leadership position has been a topic of great interest over the last several years. The avenues associated with women empowerment have also been in the forefront of discussion for human resource managers and human resource development practitioners. One caveat associated with this topic relates to who exactly empowers women (or anyone else) within an organization? It may be suggested that very often people assume that power is a construct that may be freely given by another individual or group of people—this construct will be investigated and examined.

Article Price : Rs.50

Women Governance - A Real Solution for Your Organization

-- Chaitanya Prasad Giri

The other day as I was reading the newspaper, I found that one lady police inspector had filed a case against the then Chief Speaker of Orissa for sexual harassment and, at the same time, in the Business Section, I found a fabulous article on Indra Nooyi, Chairman and CEO of PepsiCo., as a world class leader and having a sharp strategic mind and tremendous market insight. What does it mean? Should we tell that women are no more on the back foot or is it happening occasionally? It will be quite exaggerating, if I say that the man-oriented world is no more. But still I can say, there are some women achievers who are giving a unique picture of women in society as a multitasker or a balancer, which may not always be the case with the opposite gender.

Article Price : Rs.50

Empowerment - A Perspective on the Women of Today and Tomorrow

-- Kathleen Patterson

Empowerment is a concept that is of equal importance to both men and women. This idea of sharing power is not a concept which is unique to men or women alone. In fact, it is a concept that is touted and desired by all. However, having said this, issues surrounding women in leadership and in the workforce, are seemingly defined by gender at times. While this is a legitimate concern at times, at other times, it is irrelevant. We will look at the concept of empowerment and see how this idea looks from the perspective of women in the workforce.

Article Price : Rs.50

The Brand "Me"

-- Padmashree Radhaswamy

The purpose of this article is to make normal individuals realize the importance of self-aggrandizement in this highly competitive world and know the importance of creating a brand called "Me". The article begins with the various definitions of branding and the different types of branding in existence at present. It then goes on to suggest ways to individuals, to create a message about self and a strategy to promote oneself. Individuals need to question as to what makes them a better brand than the others. The article finally ends with a case study on how normal and ordinary individuals have created a brand for themselves and have been successful in life.

Article Price : Rs.50

Managing Business During Recession

-- Deepali Sharma

A recession if managed well can be a good time for an organization. It offers an opportunity for companies to reassess their overall strategy, buy other businesses at a cheaper cost and build critical competencies. To win, an organization needs to do two things right. One, to survive the immediate crisis and second, prepare for economic recovery. The bottom-line is that winners and losers will emerge during any economic change. It all depends on how the game is played.

Article Price : Rs.50

Layoff : Meltdown and Recession

-- C Janaki

In the current economic environment, downsizing, layoffs, mergers and bankruptcy are common scenarios in many firms. All these affect the day-to-day life of the employees. Hundreds and thousands of workers have lost their jobs in recent months. Many have either been shifted to new positions with new duties or have had additional duties piled on top of the existing ones. The IT industry is beginning to reek with the detritus of piling layoffs. Trapped in an iron grip of recession, technology companies—ranging from IT powerhouses to smaller organizations—are aping global (read US) corporations and are ruthlessly wielding the axe. This article sheds light on how to manage layoffs at the workplace, the rate of layoffs in the past years, the impact of layoffs on the market value, and how it affects the present decade.

Article Price : Rs.50

Managing Human Resources in Turbulent Times : Issues and Perspectives

-- GC Nag

With the recessionary trend moving across US and Europe and other parts of the globe, Indian companies are now facing a new problem of motivating their employees for superior performance on account of job losses spreading all over the world. Retaining talent has always been an issue for Human Resource Management (HRM). Now, motivating talent to develop new innovative skills and competitiveness at work is construed to be an emerging challenge for HRM in the industry. To counter the present economic downturn, companies in India are now taking various alternative steps to enhance the confidence of their employees. This article discusses some measures which could be initiated by HRM, and may remove the current uncertainties among all sections of employees, while boosting their confidence to counter this situation.

Article Price : Rs.50

Knowledge Management : Managing Knowledge Workers Across Different Stages of Employment

-- Deepti Pathak

This article aims at providing a pragmatic and lithe framework for the efficient management of knowledge workers in the volatile economy. The new environment, characterized by a dissemination of relational knowledge among the knowledge worker community, warrants a new approach to managing knowledge workers as an alternative to the traditional functional approach. The article deals with modern methodologies for optimum utilization of knowledge workers in innovation affluent organizations. It sheds some light on the apparent delineation between Human Resource Management (HRM) and knowledge management.

Article Price : Rs.50

Training at Satyam Responds to the Ultimate Call

-- Sudesh Gonela

The success of any organization depends on its most valuable asset, i.e., human resources. Satyam computer services ltd., recognized this and offered its employees a well-recognized training program through Satyam Learning World (SLW). SLW has helped the company to gain fame for quality output when business was normal. It became all the more significant and came to its aid, when the situation was otherwise.

Article Price : Rs.50

Need for Cross-Cultural Management

-- Asmita Jha

Today, managers have to deal with people coming from different countries, whose culture is completely different from that of the home country. To manage a diverse workforce, a manager has to have a proper understanding of the expectations and needs of each individual, which will ultimately give a happy workforce. Previously, it was thought that workforce diversity leads to garbled and distorted communications. Today, many organizations have realized that diversity can be an asset, which can enhance organizational effectiveness. Diversity not only solves different problems due to the emergence of diverse set of brilliant ideas, it also stimulates creativity. It has been seen that companies that believe in diverse workforce have a distinct competitive advantage over those who don't.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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