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Management

MBA Review


October '09
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Careers@MBA: When Directions Ask "Where to Go"?
Quality Circles in Higher Education
Understanding QWL: Socio-technical Approach
B-Schools: Challenges in the Post-financial Crisis
Strategic Challenges for Business Education in a Changing World
College Education: Investment of a Lifetime
Time Off and Productivity
Motivation Matters
Job Hopping: Does It Really Work?
Employee Attrition: Reasons and Remedies
Importance of Team Building, Employee Cohesiveness and Commitment
Inventory Management and Control Strategies
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BankBazaar.com: The Loan Commando

Try and excel at whatever you do. There are a lot of opportunities for someone who is smart, committed and has the confidence and ability to take the entrepreneurial risk.

– Adhil Shetty, Founder and CEO, BankBazaar.com

Adhil has a master's degree in International Relations, with specialization in International Finance and Business, from Columbia University, New York, and a Bachelor's degree in Engineering from the College of Engineering Guindy, Anna University. Prior to BankBazaar.com, he managed Deloitte Touche Tomahatsu's US East Alliances with the world's leading Information Management Company. Earlier in his career, Adhil worked with Cisco Systems as an Engineer in Bengaluru and San Jose.

It's a great deal getting a home loan or personal loan with competitive pricing from any top bank in India in less than 15 minutes, and that too without any phone calls. The quest ends here with BankBazaar.com, the world's first neutral online marketplace. The Chennai-based, BigBazaar.com offers instant customized rate quotes on loans and insurance products. Customers can instantly search, compare and apply for loans, credit cards and insurance products from all from all of India's top banks. The easy-to-use tools available on the site makes it easy to compare the various offers made to customers and one can access unbiased customers' ratings of financial institutions. It offers a lot of options to take a well-informed decision when choosing which product to apply for and to do all this instantly. Being a neutral marketplace, BankBazaar.com provides users with a convenient and transparent interface where users are provided with the exact break up of interest rate, total cost, processing fees, and other involved charges that the loan seeker will incur upfront. And best of all, all these services are completely free.

Its 10 partners include: HDFC Bank, Axis Bank, ING Vysya Bank, Deutsche Bank, ABN Amro, CitiFinancial, Kotak Mahindra Bank, Housing Development Finance Corporation, and Reliance Consumer Financial. The venture was founded by a group of US-returned and homegrown entrepreneurs from Deloitte, Amazon.com, Capital One, Kraft, Microsoft and includes alumni from the College of Engineering Guindy, REC-NIT Trichy, Columbia University, Georgia Tech, Virginia Tech and BITS Pilani.

-- Interviewed by
K Lakshmi Narayana
Research Associate, The IUP,
Hyderabad.

Careers@MBA: When Directions Ask "Where to Go"?

Dr. Kavita P Kshatriya

The ongoing debates on higher education, especially in the context of the recent Supreme Court judgement on various issues including the issue of regulating unaided or self-financed institutions, as well as the approaches of most Universities and State Governments, go against the grain of commonly held beliefs regarding economics. Although that gives rise to the number of options available to the students and also increases the student inflow and graduates coming up manifold, the quality of students and the education imparted leave a lot to be desired. Hence, employers as well as potential employees, value the overall grooming more than the degrees. The credibility of this filter will be at stake if `fly by night' operators take advantage of liberal policies in licensing higher education. In fact, this defines the very foundation of coaching classes for the mushrooming professional courses.

Article Price : Rs.50

Quality Circles in Higher Education

N Uma Devi and S Raja Rajeswari

With the foreign universities opening more and more centers in India on the strength of their aggressive marketing strategies, the only chance for Indian education to retain its identity and integrity is if it can provide world-class quality education.

Article Price : Rs.50

Understanding QWL: Socio-technical Approach

-- SC Patil and Dr. VM Chavan

In order to understand QWL, it is also essential to understand the socio-technical approach to an organization and action research as a methodology of change.

Article Price : Rs.50

B-Schools: Challenges in the Post-financial Crisis

Ravindran Ramasamy and Ganisen Sinnasamy

The present global scenario requires another self-evaluation of the Indian education sector, especially in the area of business management education.

Article Price : Rs.50

Strategic Challenges for Business Education in a Changing World

Neeta Baporikar

Though B-Schools have been quite successful, they have not achieved the real objective of management education: that is, the creation of competent leaders in an ever-changing complex world, preparing young men and women to face those changes, which continue to occur due to an open economy, and become self-reliant. If this has to be achieved then they need to undergo radical changes, face challenges and evolve strategic approaches.

Article Price : Rs.50

College Education: Investment of a Lifetime

Suman Vij

A common question raised by the students and their parents every year is about the need for investing in a college education. If we go by the research till date, the evidences suggests that, on an average, university graduates are able to earn much more than high school dropouts. However, how good is an investment in finishing college depends on the cost and earnings of the graduates. In this article we will try to find out the association between the learning potential and the education level, and whether a college education is worth the investment.

Time Off and Productivity

Bholanath Dutta

To understand the inferences of the concept of time off and productivity, one needs to understand the concept of productivity first.

Motivation Matters

Dr. Devendr Kawday and Deenee Menon

Motivation matters because it has the power to bring about change. It is essential for us to understand the meaning so that we can use it in an effective manner.

Job Hopping: Does It Really Work?

D Suryachandra Rao

The practice of moving from job to job is quite a common phenomenon these days. This practice is not just confined to any particular continent or nation or industry, but is spreading across the globe. The trend is highly prevalent not only among the freshers, but among the senior professionals as well. Why do employees switch jobs? What makes them leave their present jobs? Is there any sense in shifting jobs at frequent intervals? How are employers responding to it? Who is responsible for this trend? Does it really work? This article makes and attempt to answer these questions.

Article Price : Rs.50

Employee Attrition: Reasons and Remedies

S Murali Krishna

Employee retention has become the latest buzzword of the corporate world, as each and every organization worldwide, faces unabated levels of attrition.

Article Price : Rs.50

Importance of Team Building, Employee Cohesiveness and Commitment

Kamaleswar Deka

Trust is an important aspect that should be developed by reducing direct supervision and monitoring and transferring better control within the group itself, which would enhance the efficiency level of the individual to perform his/her job effectively and efficiently.

Article Price : Rs.50

Inventory Management and Control Strategies

Tarak Paul

Inventory represents a major portion of a firm's current assets which may be classified as supplies, raw materials, inventories and finished goods that are available for sale in the normal course of a business. A large chunk of a firm's investment in current assets is represented by its stock of inventories. The amount of investment made in inventory and type of inventory differs from business to business. This article attempts to explain the different aspects of inventory management and control. It includes different techniques adopted for efficient inventory management by the organizations.

Outliers: The Story of Success

-- Author: Malcolm Gladwell
Reviewed by Dr. AV Vedpuriswar

The book offers insights into the lives of successful people and tips on how to bring up children, how to lead teams and what kind of environment brings out the best in people.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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