|
Become Your Own Guru
-- Barry Maher
© 2010 Barry Maher. All Rights Reserved.
Your Future Depends on Who You Select : Tread with Care
-- Dan Coughlin
Of all the things you will do at work in the next six months, hiring the right people will be
the most important. Take your time and hire the right person. That person will dramatically
affect the future success or failure of your career.
© 2010 Dan Coughlin. All Rights Reserved.
Effectively Using Cross-Selling and Up-Selling to Increase Revenue
And Customer Service : A White Paper by Entelechy, Inc.
-- Terence Traut
While cross-selling and up-selling have grown in popularity with businesses, many efforts
fail to meet projections. Many factors contribute to a successful cross-selling/up-selling
campaign; the most critical - and the one presenting the greatest challenge for companies - is the
skill set of the customer service representatives.
© 2006 Entelechy, Inc. All Rights Reserved.
Leading Simply without Being A Simpleton : Asset Enhancement versus Liabilities Reduction
-- Laurence J Stybel and Maryanne Peabody
Leaders manage complex work systems. Does it follow that leadership frameworks also need
to be complex? Simple conceptual frameworks can sometimes inform important
and complex systems. Think of Adam Smith's "invisible hand" or Benjamin Graham's concept
of value as a guide for stock selection. Think of Maslow's Need Hierarchy. This article reviews
the dynamic tension between two simple concepts - Asset Enhancement versus
Liabilities Reduction.
© 2010 Laurence J Stybel and Maryanne Peabody. All Rights Reserved. The authors thank the following colleagues for reviewing
earlier drafts of this article: Karen Bishop, Alicia Boisnier, Colette Dumas, Magid Mazen, Tammy Maclean, Toni Robison, Chris Roussin,
Thomas Kenworthy, and Alberto Zanzi.
Relationship Between Leadership Behaviors and Work Outcomes Among Employees : A Case Study on Egyptian Manufacturing and
Service Organizations
-- Ghada A El-Kot and Ronald J Burke
Leadership behaviors play an important role in the success of all types of organizations. This
study investigated the relationship of four leadership behaviors
-leader support, goal setting, interaction, and
facilitation - with five commonly examined work outcomes. The analysis revealed
that these leadership behaviors were positively and significantly correlated. These
findings replicate previous North American and European findings in Egypt and suggest that
leadership training and development initiatives represent an important avenue for improving
individual and organizational well-being and
success.
© 2010 Ghada A El-Kot and Ronald J Burke. All Rights Reserved.
Human Resource Management and Organizational Commitment to
Corporate Social Responsibility : Examples and the Need for Context
-- Chris Rowley
Whatever the antecedents and reasons for CSR, it seems to have `staying power' as a
HRM and organizational issue. CSR is undoubtedly here to stay. For all the bad examples
and criticisms, most CSR cases appear to have a sincere and positive impact, not only
for employees but also the wider community and also for organizations themselves.
© 2010 Chris Rowley. All Rights Reserved.
Maintaining internal brand communities : The Key to Successful Leadership
-- Patrick Hanlon
Successful leadership remembers that the company story and its ideals are something
that can be controlled, measured, and purposefully engineered. This is how brands not
only endure but prosper, long after the original founder has left the building.
© Patrick Hanlon . All Rights Reserved.
The Role of Management Consultancy in Embedding a High
Performance Culture : Tracking Performance for Business Continuity
-- Simon A Burtonshaw-Gunn
Many businesses forget that the workplace and its culture are not just about provision
of economic stability, but a critical source of learning and social interaction for the individual
and for the organization in the community within which they operate. To promote this,
a corporately social environment needs to be fostered, which truly encourages and
rewards organizational leaders for casting their horizons wider than simply considering the
minimum and extend this to cultivating an attractive behavioral `blueprint' for their organizations.
© 2010 Simon A Burtonshaw-Gunn. All Rights Reserved.
Bioteams : High Performance Teams Based On Nature's Most
Successful Designs
-- Ken Thompson
Bioteams is the new discipline of adapting principles from nature's groups to improve
human team performance. These principles if adopted by human teams, in both physically
co-located or virtual distributed enterprises, makes them much more agile, responsive and productive.
© 2010 Ken Thompson. All Rights Reserved.
Two Engines of Corporate Entrepreneurship : How to Have Your Cake and Eat it Too
-- Vijay Sathe
Corporate executives usually want the best of two worlds - the successful
simultaneous pursuit of the small-is-beautiful and the bigger-is-better corporate opportunities. This
article discusses how they can do so.
© 2010 Vijay Sathe. All Rights Reserved.
LEADERSHIP
Leaders : Rightly Anticipate Human Emotions
-- GRK Murty
Homer advocates that every man should aim at winning over his own base instincts for,
it would reward him with a life of fulfillment and in the case of a leader, it would ensure
ardent followership.
PERSPECTIVE
Farewell, CK, the Yajnavalkya of
New Age India
-- Ram Nidumolu
© 2010 Dr. Ram Nidumolu. All Rights Reserved.
PERSPECTIVE
The Moral of the Moment : The True Definition of Wisdom
-- Rob L Jolles
© 2010 Rob Jolles. All Rights Reserved.
INTERVIEW
In many ways a Management Guru is a brave person.
-- Harish Bijoor
The interview was conducted by
Dr. Nagendra V
Chowdary,
Consulting Editor, Effective Executive
|
