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Welcome to the Case Folio


Oct - Dec '11
Regular Features
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Articles

Ambushing Adidas: Nike’s “Write the Future” Campaign

-- Rajdeep Chakraborti, Syeda Maseeha Qumer
and Debapratim Purkayastha

The case is about the ambush marketing strategy of US-based sportswear giant Nike Inc. during the 2010 FIFA World Cup. It was reported that Nike generated more buzz and had a stronger connection with consumers than Adidas-Salomon AG, the official sponsor of the tournament. This case talks about the different promotional approaches adopted by Nike during the FIFA World Cups. It describes in detail the “Write the Future” campaign launched during the 2010 World Cup.

Acquisition of Cairn India by Vedanta: Biggest Deal in Indian Oil Sector

-- Kavita Wadhwa and D Satish

The case study discusses the biggest deal in Indian oil sector in which miner and London-listed company, Vedanta announced that it would acquire up to 60% stake in oil and gas exploration company Cairn India for $9.6 bn. As a part of the deal, Sesa Goa, which is a subsidiary of Vedanta, has to acquire 20% (part of 60% above) stake in Cairn India by making an open offer. State-run company Oil and Natural Gas Corporation (ONGC), being a joint venture partner in eight out of ten oil blocks of Cairn India, does not accept the deal and reserves pre-emption rights. The case study gives an opportunity to discuss how the stakes of many parties (directly or indirectly involved) are at stake in such a big deal. The case study also gives an opportunity to discuss corporate governance issues and governmental hurdles. The case study also questions the synergies in such an expensive deal.

SKS Microfinance IPO: What Went Wrong?

-- Anand

In July 2010, SKS Microfinance, with its mission to serve 50 million Indian households and a vision to eradicate poverty from the country, came up with the very first Initial Public Offering (IPO) for its equity shares to raise funds and thus fulfill its ambitions to grow at a rapid pace. The IPO, the first by any company in the microfinance sector in India, was a huge success. Critics opined that for a Microfinance Institution (MFI) to take the profit-driven capital market route to grow quick and big would lead to compromising on the basic principles under which an MFI is expected to provide funds to the poor. SKS’s shares showed good initial performance. However, this proved to be short-lived and in the following weeks, they witnessed a sharp decline. Analysts wondered whether the dramatic loss of investors’ faith stemmed from the fact that the SKS CEO had exited the company, or from attempts to regulate the industry, or from arguments against the idea of an IPO in the microfinance industry.

Big Bazaar Driving: Tata Nano Sales

-- A J Swapna and Syeda Maseeha Qumer

This short case discusses automotive major Tata Motors’ partnership with retail chain Big Bazaar to increase the sales of its low-priced car, Tata Nano. The tie-up was a first-of-its-kind distribution strategy in the country wherein a car was retailed through a super store. The case explains how Big Bazaar aided Tata Motors in pushing the sales of the Nano through a unique distribution strategy. It concludes with the question whether Indians were ready to buy a car off the shelf.

Case Studies in Social Entrepreneurship and Sustainability: The oikos Collection Volume 2

-- Jost Hamschmidt and Michael Pirson

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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