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HRM Review


December'06
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Change Management : It Has No Substitutes
HR Strategy: To Attract, Train and Retain Employees
Linking Performance Management to Reward System: Strategy for Corporate Success
Sociological Theorization of Organizational Culture
Managing Workplace Stress: An Effective Approach
Effectiveness of Training : A Case Study of Greenpeace
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Succession Management

- - Uma Devaguptapu

Organizations with a built-in culture of succession management have a smooth transition of leadership, a committed workforce, and show higher success and growth rates. The need for initiating this process, ways to do it, the challenges, and its short- and long-term benefits for the organization are highlighted in this article. It also attempts to bring together the theory and practices of the best-in-class organizations.

Why Succession Planning and Management Makes Greater Business Sense Today?

- - Monica Reddy

Succession planning is a deliberate and systematic effort by an organization to ensure leadership continuity in key positions. The aim is to retain and develop intellectual capabilities and knowledge capital for the future and encourage individual advancement. This article discusses as to how an effective and well-thought-out succession plan provides the management with a healthy channel for the continuity of the right leadership in the organization.

Change Management : It Has No Substitutes

- - Rajashree Vyas

Companies need to be flexible and innovative in their ways to deal with the unfamiliar situations that they often find themselves in. We are in a period of great change. The reality of yesterday proves wrong today, and nobody really knows what will be the truth tomorrow. The steadily increasing complexity of the world is asking too much of us. How can weindividuals as well as organizations prepare ourselves for an uncertain future? It can be done by creating our own future. Change management means empowering organizations and individuals to take over the responsibility for their own future. This article describes the challenges of change faced by today's managers and how to cope with these challenges and lead the organization.

Article Price : Rs.50

HR Strategy: To Attract, Train and Retain Employees

- - Sandhya Mehta

The challenge for the HR professionals today is not only to attract and attain the right employees, but also to innovatively train them. Companies should not wait for any untoward event to occur, but proactively innovate and tailor their processes so as to train their people to align with the changing situations. This article discusses the strategies for effective recruitment and retention of employees, a major challenge in today's changing business scenario.

Article Price : Rs.50

Linking Performance Management to Reward System: Strategy for Corporate Success

- - Tapomoy Deb

Given globalization of economy and business, hiring and retaining top performers has assumed critical importance for the organizations in delivering excellent results year after year. Moreover, devising performance-linked reward and compensation system is necessary for winning and keeping talents for attaining and sustaining corporate success. This article explores the bottlenecks associated with effective implementation of performance management system, strategizing its effective implementation and finally devising a robust reward system.

Article Price : Rs.50

Sociological Theorization of Organizational Culture

- - Rashmi Sharma

Organizational culture is the web of unstated understandings, boundaries, common language, and shared expectations maintained over time by the employees. Anthropological and sociological perspectives provide a platform to define building blocks of culture, considering the fact that organizational culture adopts many common terminologies. An attempt has been made in this article to present a theoretical overview of organizational culture.

Article Price : Rs.50

Managing Workplace Stress: An Effective Approach

- - N Kalai Selvan

It is very essential to manage workplace stress because it affects not only the individual and the organization, but also the society at large. This article discusses the different categories and stages of workplace stress and suggests various approaches to manage it for the betterment of the individual and the organization.

Article Price : Rs.50

"Why Do You Go?": How Exit Interviews can be Used for Retaining Employees

- - Diganta Chakrabarti

Interviews conducted with the employees leaving an organization can provide extremely helpful insights to the organization. The feedback provided can be utilized to frame and execute appropriate retention strategies and to overcome high employee turnover. This article tries to focus on the modalities of conducting exit interviews, the problems involved and benefits expected out of it.

Effectiveness of Training : A Case Study of Greenpeace

- - S Sudha

Training is performance oriented. Changes in behavior can only be bestowed if learning takes place. Training refers to the attainment of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relates to specific useful skills. This case study explains the training principles applied by international non-profit organization, Greenpeace.

Article Price : Rs.50

Retrain Your Business Brain

- - Dr. Donalee Markus, Lindsey Paige Markus and Pat Taylor Reviewed by Reshma Abraham

In today's hyper-competitive environment, we need to constantly retrain our business thought processes to meet the real-time demands of faster and more complex systems of operation. Dr. Donalee Markus taps the power of visual imagery and cutting edge research in neuroscience to provide puzzles that enhance mental agility and effectiveness in actual corporate situations.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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