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Advertising Express


December '07
Regular Features
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M-Advertising: The Network Follows
The `X' Effect : Reaching the Customers the Experiential Marketing (XM) Way
Rebuilding Hindustan Lever Limited's Corporate Identity
RFID: A Novel Tool for Marketing Research
IDD: The Brand Disease
Positioning Means Locking the Brand in the Prospects' Minds
Brand Positioning: A Mind Game
Beer Bottle Cooler: A Failed Product
Starter Kits as a Tool for Awareness and Promotion
     
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M-Advertising: The Network Follows

-- Rashmi Joshi

Fierce competition in the commercial environment has compelled businesses to look for novel and more effective alternative means of advertising and marketing. The ever-changing face of technology has given rise to several possibilities that can be gainfully explored for the purpose. One such advertising channel, which is already rapidly gaining ground, is the world of Mobile-advertising (M-advertising). While mobile-advertising has the potential to become a powerful personalized advertising medium, there are certain issues which need to be addressed in order to optimize the benefits for the advertisers.

Article Price : Rs.50

The `X' Effect : Reaching the Customers the Experiential Marketing (XM) Way

-- Rajiv Joshi

In today's competitive marketplace, generating customers' interest in the brand and convincing them about the brand through the conventional marketing approach is very difficult. The consumer always looks for something and somebody that/who can be trusted. And when it comes to taking decision, personal experience and the direct interaction with the brand will definitely help the consumer. Experiential Marketing (XM), as a direct link and the interface between the consumer and the brand, provides a sensory experience.

Article Price : Rs.50

Rebuilding Hindustan Lever Limited's Corporate Identity

-- Rashmi Malapur

`Corporate Identity' sends a strategic message to the world. In this new era, where the consumer is wooed by countless brands and his mind is continuously bombarded with stimuli from various brands and logos, the role of corporate identity is vital. This article looks at a recent example of Hindustan Lever Limited (HLL), changing its corporate identity, the reasons for the change and discusses various aspects of corporate identity.

Article Price : Rs.50

RFID: A Novel Tool for Marketing Research

-- Kunal Gaurav, Shiv Shankar Tripathi

Nowadays, competition has become an inevitable part of business where various competitors are struggling for the same wallet share in the market. Information is one of the most important requirements to take the right decision at the right time in this rapidly changing world. Very often marketers try to gather information by using various tools in order to understand the market dynamics. This article explores the possible use of Radio Frequency Identification (RFID) as a research tool to gather information by tracking consumer buying behavior.

Article Price : Rs.50

IDD: The Brand Disease

-- Srikanta Kumar Padhi

The Brand Disease! It is amazing how a brand, an inanimate element, can suffer from a disease. But it is possible, if a brand is assumed as a person by business houses. This disease may not be caused by any germ or virus, but by losing its identity and uniqueness, which are the core contours of a brand. Brand Disease is also termed as `Identity Deficiency Disorder (IDD)'. This article focuses on the symptoms of IDD and the measures to control it.

Article Price : Rs.50

Positioning Means Locking the Brand in the Prospects' Minds

-- Bedbal Ray

Different people talk about `Positioning' from different angles and the approaches are many. It is very interesting to note that corporates may not follow the established theories, when they position their products. This article tries to find out different available approaches. Seven different approaches of positioning with current Indian examples are presented hoping that all these examples are meaningful in the paradigm of `Positioning'.

Article Price : Rs.50

Brand Positioning: A Mind Game

-- Arindam Mukherjee

The article is an attempt to portray the brand positioning as a mind game for the marketers. It introduces the concept of `Points of Difference' and `Points of Parity' and explains the role of brand positioning in brand building and how it helps to grow the business. The article also introduces the positioning triangle and highlights the subliminal effects and their relation to positioning. It also discusses the different positioning errors.

Article Price : Rs.50

Beer Bottle Cooler: A Failed Product

-- PR Kulkarni, Lopamudra Ghosh

The company `Blue Star' had introduced a machine solely for cooling beer bottles. But for many reasons, the sale of the bottle cooler was not as expected. In view of the poor sales figures, Blue Star conducted a market survey to understand the requirements of the wine shop owners' and their expectations from the company and its cooling machine. This article is based on the survey and discusses Blue Star company and its beer bottle cooler and the challenges it faced. The article discusses the strategies a company should adopt in order to convert a failed product into a success. This article can be used to explain the issues in the marketing strategy in a classroom.

Article Price : Rs.50

Starter Kits as a Tool for Awareness and Promotion

-- G Radha Krishna,PV Murali Krishna,Ayan Mishra

In the face of the growing competition, Vodafone has decided to increase its tempo as far as advertising and market penetration are concerned. With the above objective, Vodafone has decided to go the whole hog from the grass root, by targeting the lower but most important link of the supply chain, i.e., the retailers' end.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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