Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
 
Management
Global CEO
December '07
 
Regular Features
  • Case Study
  • Book Review
Articles
   
Price(INR)
Buy
Who will be the global Ceo for the real global issue? : A management perspective of global warming
Sustainable business practices : CEOs' new chant
The great Arctic Oil Imbroglio
Organizational culture and innovation
Intangible assets into tangible outcomes : Operationalizing the strategy using strategy maps
Corporate e-mail management
US subprime crisis : Mayhem at Merrill Lynch
Consumerism : Changing with time!!
Contemporary leadership thoughts for global business excellence
Fiat : In top gear
Evaluating retail performance
     
Select/Remove All    

Who will be the global Ceo for the real global issue? : A management perspective of global warming

-- T Mohanakrishnan

Excessive heating up of the earth's atmosphere due to the extended greenhouse effect is known as global warming, which is rising at an alarming rate. Whether we like it or not, global warming has become a grave issue, be it in America, Europe, Africa or Asia. Whoever causes global warming, all have to suffer. It is like a non-smoker or passive smoker suffering because of someone else's smoking habit!

Article Price : Rs.50

Sustainable business practices : CEOs' new chant

-- Annam Anand

Increasing concerns of global warming have forced progressive businesses to expand their horizons and gain competitive advantage by addressing community concerns.

Article Price : Rs.50

The great Arctic Oil Imbroglio

-- P S Sarath Chandra

Climate changes and technology have triggered an international race for oil, gas, shipping routes, fish and minerals in the Arctic region and the bordering countries. This makes the fragile Arctic marine environment prone to new risks.

Article Price : Rs.50

Organizational culture and innovation

-- Sumati Reddy

This article explains why it has become imperative for organizations to be innovative in their approach to business. The intensification of competition mandates that organizations either innovate or perish. In order to innovate, the organizational culture must provide the appropriate environment for creation of new ideas, be able to tolerate risks, ambiguity and failures.

Article Price : Rs.50

Intangible assets into tangible outcomes : Operationalizing the strategy using strategy maps

-- Eldoss Mathew Punnoose

Impregnation of the broad strategy from the top management into the lower levels has always been a challenge. Strategy map is a technique developed for breaking down the broad strategy into operational terms. It hinges upon the concept of Balance Scorecard, acknowledging the causality existing among the four perspectives. This helps the employees realize the interdependencies and their contribution affecting the overall strategy. It works on the basic premise that the internal processes which add value and boost the customer loyalty, get reflected in the financial performance. However, organizations have to utilize intangible assets for garnering superior financial results. Strategy maps acknowledge the role of intangible assets in addition to splitting up the grand strategy by identifying the causal relations.

Article Price : Rs.50

Corporate e-mail management

-- S Jaya Krishna

Today, corporate `e-mails' are considered to be a source of knowledge or information and essential for addressing compliance and legal disclosure. Management of e-mails has, therefore, assumed greater importance across the corporate world. Precisely, corporate e-mail management forms a category of enterprise content or knowledge management practice to facilitate efficient storage, retention, security, retrieval and mining of e-mails across the enterprise.

Article Price : Rs.50

US subprime crisis : Mayhem at Merrill Lynch

-- Amit Singh Sisodiya

The sudden exit of Stanley E O'Neal, the CEO of Merrill Lynch, gives further reasons to worry that the US subprime crisis may have some more high-profile victims.

Article Price : Rs.50

Consumerism : Changing with time!!

-- Kunal Gaurav

We are witnessing the arrival and dominance of multinational companies that has made competition more intense than ever before. Companies are struggling to win their customers at any cost, whereas customers are looking for better quality products and value-added services at lesser price. Consumerism is one of the vital aspects of business which intends to bring the desire of customers before the business community. This article discusses the evolution of consumer movement and its impact on business. It also considers trends in consumerism over a period of time both in the developed as well as in the developing countries.

Article Price : Rs.50

Contemporary leadership thoughts for global business excellence

-- S Vasumathy Hariharan

Modern business has undoubtedly become dynamic. This dynamism has added to the complexity of the very nature of business. These complexities have called for added responsibilities for the modern CEOs requiring them to be more participative, which in turn calls for a thorough revamp of the roles performed by them. This article presents a new dimension to the leadership thoughts. A three-dimensional model is developed that brings out the necessary roles a modern CEO is required to play which are different from the conventional roles prescribing various styles that the leaders should adopt in the changing business scenario. The article ends with the concluding remark "conduct yourself in a predictable manner during unpredictable times".

Article Price : Rs.50

Fiat : In top gear

-- Y Chandra Sekhar

The man responsible for pulling Fiat, the Italian automaker, back from the brink of bankruptcy, is none but Sergio Marchionne, a Canadian-Italian turnaround artist. Thanks to his vision and able leadership, Fiat is once again among the hip and happening, perhaps also a few profitable carmakers, globally.

Article Price : Rs.50

Evaluating retail performance

-- Subhasis Ray

This article discusses ways of evaluating the performance of Shop-in-Shops (SIS) located in a large departmental store or a shopping mall. SIS are managed separately and often pose problems while trying to distinguish their performance vis-à-vis the performance of the store. Based on their work with a national retailer, the author identifies four types of store formats _ performers, potential performers, foot draggers and concern stores that require different strategies to grow. Success of national, multi-location, multi-format retailers will largely depend on their ability to identify non-performers within their stores and take proactive action.

Article Price : Rs.50

Toyota's success in the US auto industry

-- Mahesh Pol

Toyota is a Japan-based leading automaker worldwide which offers a product portfolio of passenger cars, Sport-Utility Vehicles (SUVs), minivans and trucks. It also manufactures automotive parts, components and accessories. The case study talks about the dynamics of the US auto industry as of 2006-07 and position of the major players in the US market-the US Big 3-General Motors (GM), Ford and Daimler Chrysler. The big three were experiencing huge losses by 2006-07 and closing down some of their US manufacturing plants and rationalizing their staff. In contrast, Toyota was flourishing in its business and expanding its operations in the US. It had become the second largest player in the US in 2006. The case study discusses Toyota's success in the US market in two stages: Stage 1: Since entry into the US market till 2003-04 when it became the second largest player in the US and Stage 2: Toyota's strategy to become No.1 from 2004 onwards till 2006-07.

Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
Previous Issues
Global CEO