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Advertising Express


December '08
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Visual Merchandising
Consumer Relation Management in Retail Sector
Outdoor Advertising
Role of Negative Advertisement in Business
The Ethical Dimensions in Advertising
Media Being Commercialized : The Impact on Content Quality
Bluetooth Marketing : Future of Mobile Marketing
Celebrity Endorsements of Personalities : American Presidential Election 2008-
Product Design : The Indian Scenario
Engagement Marketing : A New Dimension in Marketing
Reality Shows Rocking Small Screens
Advertising and Branding Strategies of Staples : The `Easy' Campaign
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Visual Merchandising

-- Vikas Shrotriya

Of late, active market forces are strongly influenced by the retail sector. Retail is an action-packed industry, which is at a nascent stage. The article attempts to understand this expanding `market phenomenon' and investigate the way relationship management policies are formulated in this industry. It also focuses on the changes and relevance of relation management in retail sector.

Article Price : Rs.50

Consumer Relation Management in Retail Sector

-- Manu Sharma

A well-chosen creative ad strategy can draw attention of the audience. Earlier, only mass media channels such as newspapers, television and radio were part of the media plan. Recently, advertisers have ascribed outdoor media as an effective communication tool, due to the advantages of flexibility, high exposure rate, low-cost, and low competition. Outdoor ads can be seen in different forms, the major ones being billboards, signs, and transit ads.

Article Price : Rs.50

Outdoor Advertising

-- Shilpa S K

Traditional advertising says that brands should promote their attributes to attract its customers. Modern companies often try to win an advantage by referring to the negative aspects of an opponent rather than emphasizing their own positive attributes or policies. The article highlights the impact of negative advertisement on business.

Article Price : Rs.50

Role of Negative Advertisement in Business

-- Harsh Arora

Markets are being flooded by an amazing range of products and consumer goods. These cover a wide gamut from automobiles, washing machines and fairness creams to mobile phones, apartment houses and TV sets. The competition among the manufacturers and companies has become more intense. In such a milieu, companies adopt advertising strategies to sell products without regard to ethical considerations.

Article Price : Rs.50

The Ethical Dimensions in Advertising

--R Venkatesh

Embracing commercialization seems to pose a threat to the quality of content communicated by the media, which, in turn, is questioning the fundamental objective of its very existence. Commercialization has a positive impact on the financial performance of media in the market, but it indeed shows the way to certain unpleasant upshots, mainly on the quality of the content of dissemination. This article analyzes the prevailing trend of commodification of news.

Article Price : Rs.50

Media Being Commercialized : The Impact on Content Quality

-- Reena Raj

Embracing commercialization seems to pose a threat to the quality of content communicated by the media, which, in turn, is questioning the fundamental objective of its very existence. Commercialization has a positive impact on the financial performance of media in the market, but it indeed shows the way to certain unpleasant upshots, mainly on the quality of the content of dissemination. This article analyzes the prevailing trend of commodification of news.

Article Price : Rs.50

Bluetooth Marketing : Future of Mobile Marketing

-- A Srikant, Bhumika Trivedi

Bluetooth device is the next wave in mobile advertising. With amazing success of Wide Area Protocol, and adoption of smart phones and hand- held devices, bluetooth has become one of the key and promising technologies that provides marketers a wide array of outdoor, point-of-purchase and mobile marketing opportunities. As mobile phone is a highly personalized device that makes consumers easily reachable any time of the day, it makes a perfect marketing tool.

Article Price : Rs.50

Celebrity Endorsements of Personalities : American Presidential Election 2008

- Kisholoy Roy

Celebrities across the globe endorse products and services of various corporate entities. In recent times, celebrities have started endorsing personalities who are either very well-known themselves or are on the verge of achieving stardom. The emerging phenomenon is highlighted in the article in the light of celebrity endorsements in the recently held American Presidential Elections.

Article Price : Rs.50

Product Design : The Indian Scenario

-- K Suresh

The discipline of product design is getting professionalized in India. The article takes a look at the role of institutions, government and industry bodies in promoting the design culture.

Article Price : Rs.50

Engagement Marketing : A New Dimension in Marketing

-- Varsha Jain

Customers want to define their own brands and interact with the marketers to make unique products which is possible through engagement marketing. The term `engagement marketing' means involving customers in developing marketing strategies for the brands. The article focuses on the concept and types of engagement marketing, how it works and strategies for its implementation by the marketers.

Article Price : Rs.50

Reality Shows Rocking Small Screens

-- Priyanka Rawal

Amul, Hero Honda, Clinic All Clear and Lux are a few of the brands among many who have now become very much popular thanks to the immense exposure they have got through reality show sponsoring. Indian Television Industry has got a new identity with reality shows capturing most of the viewership. This article highlights how companies win maximum sales and attention by sponsoring reality shows which are currently the most promising programs that rule our television screens.

Article Price : Rs.50

Advertising and Branding Strategies of Staples : The `Easy' Campaign

-- Doris Rajakumari John

Staples, the world's leading seller of office products, had launched "That was easy" as its tag line in 2003. This campaign was in response to customer demand for an 'easy' shopping experience. The case outlines the background of this campaign and then introduces the campaign itself. It then goes on to narrate how the success of the campaign translated to the launch of the 'easy' button, which later became Staples' fastest selling product and a desktop accessory in the US.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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