|
LEADERSHIP
Business
Approaches to Crisis Management
-- P Uma maheswari
This
article investigates the famous styles of leadership adopted
by the top CEOs of recent times. These top CEOs, although
having many differences had one common quality, determination.
That is the quality which has driven them to exhibit different
styles that resulted in success in spite of various critical
situations. The best part in the leadership is their self-efficacy,
the ability to cope with different situations. This article
analyzes in detail the similarities and dissimilarities in
their approaches to crisis management.
© 2008 IUP . All Rights Reserved
LEADERSHIP
Organizational
Learning and Organizational Leadership : Some Paramount Considerations
for the Global CEO
-- Steven Crowther and Dr. Paul B Carr
Organizational
learning and learning organizations are becoming increasingly
important topics for the Global CEO. When one speaks of organizations,
it must be noted at the beginning that organizations are comprised
of people. Learning and thinking are two inherently human
characteristics that play a paramount role within the organization.
Before organizational learning can be competently discussed
these seemingly simple constructs must be thoroughly examined
and operationally defined. This article investigates the construct
of organizational learning and offers some suggestions for
implementation based upon constructivism method and human
interaction.
© 2008 IUP . All Rights Reserved
BUSINESS
INTELLIGENCE
Knowledge
Management and Repository
-- Indranil Banerjee
The
industry is fast translating into a knowledge-driven entity,
depending on its intellectual assets. A systematic approach
of capturing the individual intellect and aligning the same
with organizational practices and procedures can create a
vital information sharing platform. Such initiative while
helping to disseminate knowledge amongst the employees can
also act as a ready reference for a geographically dispersed
organization. The systematic sharing of knowledge ensures
superlative individual performance thus enhancing organizational
effectiveness. This article aims at show-casing a generic
idea about knowledge management and developing a repository
for such managerial initiative of organization.
© 2008 IUP . All Rights Reserved
MANAGEMENT
Bridging
the Gap
-- Kaushik Mukerjee
Companies
have always strived to put in excellent performance and bridge
the gap between plan and performance. This article delves
into the finer aspects by focusing on tools used by CEOs and
the top management to ensure better performance. It also explains
how leading companies have been using tools like capitalizing
on strategic inflection points, exploiting the core competency,
complementary extensions, etc. Other aspects such as innovation
and learning from best practices have also been stressed.
These tools enable companies to get ahead of competitors in
a world where differentiation is getting blurred with easy
access to technology and markets.
© 2008 IUP . All Rights Reserved
PROJECT
MANAGEMENT
Managing
Multiple Projects : Smart Way to Crack the Complex Challenge
-- S Jaya Krishna and Dr. K Rajanath
In
project-driven sectors like IT, research, design and infrastructure,
many divergent projects are often executed simultaneously.
As a result, several trade-offs emerge among projects' priorities,
resources, timelines and quality. Such nightmarish situations
often put senior project executives in deep trouble. This
article attempts to let us know precisely what multi-project
management challenges are and how senior program executives
can work smart to ensure smooth sail, when they handle multiple
projects simultaneously.
© 2008 IUP . All Rights Reserved
PERFORMANCE
METRICS
Implementing
Balanced Scorecard for the Hotel Industry
-- Sumati Reddy
This
article lays emphasis on the relevance of using the Balanced
Scorecard (BSC) as a performance management system in the
hotel industry. It presents a model BSC for the hotel industry
and provides three examples of companies which have implemented
the same within their organizations. Considering that the
hotel industry is a service industry that gives utmost importance
to customer satisfaction and people-related practices, the
BSC helps in overcoming the shortcomings of performance management
systems based solely on financial outcomes.
© 2008 IUP . All Rights Reserved
CHANGE
MANAGEMENT
Business
Process Transformation : The i-Flex Way
-- Surajit Ghosh Dastidar
Business
Process Transformation (BPT) is all about reengineering the
existing business processes and aligning them with the overall
business objective of the organization. This article talks
about BPT at Syndicate Bank that was implemented by i-Flex
which has a specific business process methodology that has
metrics for improvement. The Bank was able to cut down on
costs significantly as well as increase efficiency because
of BPT. However, the true benefits of BPT can only be realized
with proper implementation.
© 2008 IUP . All Rights Reserved
HR
Employee
Attrition : A Wakeup Call for Management
-- Kunal Gaurav and Gowri Deepti
Those
days have gone when employees were forced to serve an organization
for a long period of time as very few opportunities were available
for them. Globalization, on one hand has opened the doors
of various countries for the business houses and, on the other
hand, it increased the employment opportunities for the citizens
of host countries. New age professionals are more powerful
than ever before as they are highly educated and are more
skilled. This article portrays various reasons for employee
attrition and also discusses different techniques to manage
the issue efficiently and effectively.
© 2008 IUP . All Rights Reserved
CASE
STUDY
Entry
and Expansion Strategy
-- Debapratim Purakayastha, P Indu, Syeda Maseeha
This
case focuses on the UK-based retailer Tesco's entry and expansion
strategies in the Japanese market. It discusses Tesco's international
ventures that began in the 1990s and elaborates on some of
the strategies that it followed in the non-UK markets. Tesco
entered Japan in 2003, after more than two years of research
into the retail markets and consumer purchasing patterns in
the country. It acquired a local convenience store operator
C Two-Network that operated 78 discount supermarkets under
the brand `Tsurukame'. It then expanded through a few more
acquisitions. The case also details the subsequent launch
of Tesco Express stores in 2007 as well as discusses the different
localization strategies adopted by Tesco. It concludes by
identifying the challenges faced by Tesco in Japan.
© 2008 ICMR. All Rights
Reserved.
BOOK
REVIEW
Business
and Competitive Analysis : Effective Application of New and
Classic Methods
-- Authors: Craig S Fleisher and Babette E Bensoussan Reviewed
by J Venkataraman
The book essentially deals with the importance and process
of turning data and information into insights, which cannot
just be ignored by decision-makers in any organization. It
explains important analytical methods which can be used by
any organization for generating actionable recommendations.
The content is basically about analysis which is an essential
tool to be used by all managers, specialists and strategists
for taking the company forward and sustain all improvements.
Organizations need to convert the wealth of data and information
available with them into a very valuable form of decision-making.
Those organizations that driven by competitive intelligence
always need to be analytical to manage their scarce resources
effectively. The authors emphasize the importance of analysis
in the field of Competitive Intelligence (CI), which has been
growing steadily in the recent years. The book focuses on
the most common and popular models of analysis used in business.
© 2008 IUP . All Rights Reserved
|
