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The IUP Journal of Organizational Behavior :
Impact of Job Characteristics and Role Stress on Job Satisfaction in Relation to Age of the Employees: An Assessment
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The study makes an attempt to examine the impact of job characteristics and role stress on job satisfaction among two different age groups—young age group (20-30 years) and middle age group (31-40 years)—among the employees of the Indian software industry. It examines whether the age groups moderate the impact of job characteristics and role stress on job satisfaction. The findings of the study reveal that skill variety, task significance and autonomy have more significant positive impact on job satisfaction among middle age group employees, whereas task identity and feedback have more significant positive impact on job satisfaction among young age group employees. The findings also reveal less negative impact of role conflict and high negative impact of role ambiguity on job satisfaction among middle age group software employees.

 
 
 

Indian IT and IT-Enabled Services (IT and ITES) sector is one of the fastest growing sectors whose contribution to India’s GDP increased from 1.2% during FY1998 to approximately 9.5% during FY2015. As per 2014 study by NASSCOM, this industry’s revenue was $118 bn in FY2014-15 as compared to $105.2 bn in FY2013-14, registering an increase of around 10.3%. As of FY2014, this industry employs 3.13 million people directly and another 10 million people indirectly. Indian software industry is the ‘youngest’ in terms of demographic age profile and employs highest number of young Indians. NASSCOM Deloitte survey (2008) on the Indian IT and ITES industry revealed some interesting facts. The overall median age group of the sector is 28.9 years. For example, in Infosys, the average age of employees is around 26 years. While 70% of the workforce were in the age group of 26-35 years. Overall, the software industry is playing an important role in promoting young age group workforce. The demographic profile of the working population also seems to be favorable with 30% of the workforce within the age group of 18-25 years and 44% within the age group of 25-30 years.

 
 
 

Organizational Behavior Journal, Job Satisfaction in Relation to Age of the Employees , Impact of Job Characteristics and Role Stress on Job ,An Assessment.