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Management

HRM Review

February' 05
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Empowering Ordinary People for Extraordinary Results
Creating the Empowered
Employee Empowerment: The Pros and Cons
Empowerment of Employees: A Myth?
Employee Empowerment: A Workplace Strategy for Motivation
Employee Empowerment and Cultural Dimensions
Women Managers at the threshold of gender equality
Role of Work Behavior in Information Technology Management
     
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Empowering Ordinary People for Extraordinary Results

- - PVL Raju

Companies tend to receive extraordinary results from ordinary people, and as a result, become successful. It will be amazing if the companies can understand and be sensitive to the extraordinary potential of the employees. It embodies on the fact that trust acts as a barrier between the employees and the management.

Article Price : Rs.50

Creating the Empowered

- - Daniel Ashish and Abhinaya C

Creating the empowered in the real sense requires a relentless pursuit of the transfer of power and authority with missionary zeal and sacrificial intent, faith to trust the respective empowered individual. Empowerment, like love, thrives on freedom. Interpersonal trust, belief in abilities, unflinching support and genuine concern for people, are the cornerstones for empowering individuals. Empowerment as an initiative should germinate in the hearts and the minds of the individuals.

Article Price : Rs.50

Employee Empowerment: The Pros and Cons

- - Sireesha Mamidenna

Employee empowerment has become a buzzword in today's business. But empowerment means different things to different people. It is a process that has to be initiated and supported all through by the top management, for achieving visible results. Earlier efforts had mixed results as freedom was seen as a reactionary force meant to counter top management hegemony. "Empowerment" today means striking a mutually accepted balance that gives a shared sense of responsibility. It makes the employers and employees partners working for common goals. The art of achieving results through empowerment would hence mean finding ways to tackle counteractive forces and chart out a common path.

Article Price : Rs.50

Empowerment of Employees: A Myth?

- - GRK Murty

The Upanishads are said to contain six Mahavakyasgreat sayings. One of them is "Aham Brahmosmi" "I am that infinite". What an assertion! It identifies the inmost consciousness of the individual with that of the Supreme Divine. It poses a question, of course, from a different perspective: Why this comparison "I am that"; why this longing for associating ourselves with what we think is the highest? The very living, which is a repetitive affair resulting in a kind of crudeness, brutality, making us dull, stupid, and insensitive, might have compelled seers of yore to search for a better meaning of life. Thus came the preaching: Associate with God, the highest, for a quality of refinement which alone can afford meaning, and a purpose to life. A kind of getting empowered, of course extrinsically, to experience a state of absolute, permanent, eternal peace. For this to become a reality, longing for empowerment must come from within; else, externally infused empowerment remains a mere myth.

Article Price : Rs.50

Employee Empowerment: A Workplace Strategy for Motivation

- - Radha Mohan Chebolu

The concept of "employee empowerment" in the corporate world is about the need for a revolutionary, integrated, employee-oriented leadership philosophy, with an emphasis on transformation of an organization by tapping into the full potential of every employee. This article examines the concept from different dimensions and also examines its impact on the motivation levels of the organization in an analytical framework. The HR agenda towards motivation of employees by taking cue from empowerment strategies has also been discussed.

Article Price : Rs.50

Employee Empowerment and Cultural Dimensions

- - Anuradha Patra

This article provides an insight into employee involvement, participation and empowerment, which are used interchangeably as strong assets of an organization, but their interpretations are different. It enumerates the merits and demerits of empowering employees and a model for empowerment. This sound management tool also has its connection with culture, which is related to leadership, motivation and organization structure.

Article Price : Rs.50

Employment 20l0

- - Ganesh Chella

Increase in the outsourcing process has enabled the government to endorse changes in the process of managing employment as it can no longer invest in a big way in education, and the cost of education will drive the younger ones to join the workforce. This article sheds light on the employment scenario in 2010.

Women Managers at the threshold of gender equality

- - K Mallikarjunan

The rare endowment of capacity for endurance enables women managers to explore the possibilities of compromises and amicable settlements in cases of dispute, unlike their male counterparts who tend to be a little impulsive and even dogmatic on occasions. Further, the women also have an innate desire to build up things, be they business relationships, collective approaches, or cooperative initiatives. Fighting against male prejudices, social injunctions and domestic compulsions, they are heading fast towards the goal of "gender equality".

Article Price : Rs.50

Role of Work Behavior in Information Technology Management

- - Samavedam Srinivas and Vishnumurty Narra

Just as primitive mining technology produced its corresponding primitive work behavior patterns so the modern, Information Technology is calling for its corresponding modern behavior patterns based on sophisticated work ideas, work attitude and work culture at large.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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