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Management

MBA Review


March '09
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Breaking the Glass Ceiling
Managing Slowdown
Managing Faculty Crisis
Winning Job Interviews
Exit Interview : A Tool for Genuine Feedback
The New Generation MBAs
Mukund's Career Dilemma
Understanding Financial Engineering
Multitasking : Key Parameter for Success
Outsourcing Industry : Tough Times Ahead
The Power of Experiential Learning
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The Knowledge Library

Welcome to the world of wisdom! We bring to you books of your choice from a list of over 8,000 titles ranging from business, management to sports.

Breaking the Glass Ceiling

-- MP Vishali

The appointment of Chanda Kochhar as Managing Director of ICICI Bank will surely be an inspiration for all the women who are looking to make a mark in India Inc.

Managing Slowdown

-- Ninu Susan Abraham

It is raining lay-offs, downsizing, restructuring and salary freezes among corporates. They are coming up with a lot of cost-cutting measures to improve profits in the current financial crisis. What are the different cost-cutting measures they are adopting to stay afloat during these turbulent times? How good are these strategies to both employers and employees? This article gives you a glimpse and more on the current trends in cost-cutting adopted by organizations.

Outsourcing Industry : Tough Times Ahead

-- V Venkateswara Rao

The Indian outsourcing industry is facing a double whammy in the form of a global economic recession and the Satyam controversy. As the industry is facing tough days, it is going to be very difficult to repeat past performances.

Managing Faculty Crisis

-- Vikas Shrotriya

Since time immemorial, the teacher has been an indispensable organ of the educational system playing an important role in the growth and development of an individual. In professional courses, the responsibility of the teacher increases even more. A teacher has to not only be effective while teaching but should also be a role model for the students. The faculty team of any B-School has the power to write distinct success stories. Although an increase in the number of B-Schools has enhanced employment opportunities for faculty members, most of the schools are facing a faculty crisis. Such a crisis is mostly made up of unavailability of competent faculty. This article elaborates upon some aspects of managing a faculty crisis such that a B-School is able to extract the maximum from the situation.

Winning Job Interviews

-- Smitha Das

A job interview is the most important element in a recruitment process to find out the suitability of a candidate. This article gives a broader outlook on job interviews, different interview methods, common mistakes made by candidates during interviews, etc. The author also answers those questions that commonly arise in the minds of job seekers such as `how to deal with interview questions', `how to avoid mistakes and win successfully', etc.

Exit Interview : A Tool for Genuine Feedback

-- D Suryachandrarao

Realizing the significance of `exit interview' in growth and development of an organization, more and more enterprises are taking steps to conduct this kind of interview whenever any employee quits the job. This article attempts to throw light on this upcoming and emerging human resource concept.

The New Generation MBAs

-- Vissapragada Srinivas

India's new crop of young MBAs is breaking the old rules and writing new scripts for the management principles of corporate entities. These fire-in-the-belly MBAs are charting out new maps for Gen-X in the field of management and entrepreneurship.

Mukund's Career Dilemma

-- M Bashyakar, and Mohandas J Menon

This article is intended only for classroom discussion to drive home and understand with clarity certain aspects of the organized retail sector. It does not purport to illustrate effective or ineffective approach to choosing one's career in this sector.

Understanding Financial Engineering

-- Neeta Baporikar

Financial engineering studies train the individual in the application of engineering methodologies and quantitative methods to finance. It is designed for students who wish to obtain positions in the securities, banking, and financial management and consulting industries, or as quantitative analysts in corporate treasury and finance departments of general manufacturing and service firms.

Multitasking : Key Parameter for Success

-- BVS Prasad

Gone are the days when people used to enjoy a sense of career security by being proficient in their chosen area of excellence. One used to be called an expert and it used to be sufficient if he or she was performing in their domain to fulfill the job/performance requirements.

The Power of Experiential Learning

-- BV Cadambi

This article highlights some simple and easy-to-use strategies to facilitate experiential learning. These strategies serve as a useful initiation process prior to the use of other approaches such as projects and internships.

Go Kiss the World : Life Lessons for the Young Professional

- - Author: Subroto Bagchi Reviewed by Subhasis Ray

In this book, the founder of MindTree, Subroto Bagchi talks about his journey from a small village in Orissa to the boardroom of a respected new generation software company. The book encapsulates his working style, his interactions with great leaders like Azim Premji, his strong ties with his family and his middle-class values — all that have helped him to become a successful businessman. There are many lessons to learn in this book for young Indians aspiring to reach the pinnacle of corporate success.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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