| COVER
STORY Organizational
Culture
- - Karen Unwin
By
exploring what the term "organizational culture" encompasses, we discover that
the customer experience and the very survival of the organization are a direct
result of its culture. This cover story describes a framework for understanding
an organization's culture and identifies activities for a HR professional to focus
on in order to affect positive transformation.
© 2007 IUP . All Rights Reserved
COVER
STORY The
Way Things are Done : Organizational Culture
- - Uma Nath
Organizational
Culture is an active phenomenon through which people jointly create and recreate
the world in which they live. While creating an organization culture largely depends
on the leader and his people and the approach to the industry they work in; sustaining
or changing the same at various stages of growth in organization allows for better
growth and productivity. What largely matters in organizational culture is how
both the internal stakeholders and the external stakeholders of the organization
experience and support its goals, mission and vision.
© 2007 IUP . All Rights Reserved
COVER
STORY Advancement
of People Management : A Review of Changing Culture
- - Bharti Thakar
People management has been an integral part of progress from the Stone Age
to the present times. The environmental and economic changes have led to major
changes in the profile of the employee. The industrial revolution and technological
advancement brought in a steady evolution. People management changed as per the
circumstances and the needs of the times. The journey has been an extensively
beautiful phenomenon in itself. The article researches and reviews the aspects
in brief.
© 2007 IUP . All Rights Reserved
COVER
STORY Learning
Organization : The New Face of Organization Culture
- - Shirshendu Ganguli, Andrew Dutta
The
concept of learning organization has become vital in today's business world, since
the traditional business organization is not able to sustain itself in the ever-changing
business scenario. A learning organization helps to build an organization culture
which is appropriate for its long-term growth. This article highlights the concept
of a learning organization and discusses how it can shape organization culture.
© 2007 IUP . All Rights Reserved
EMPLOYEE
RELATIONS Labor
Warehouse : Crunch of Numbers and Skills
- - Kunal Gaurav, Madhuri Modekurti
Speculations
are doing rounds that when baby boomers will stop working, there will be more
jobs available to the young of the US. But contrastingly, although there will
be more number of jobs available, the number of appropriate candidates who will
take over these jobs will be less. This is largely due to the declining birth
rates. In line with this, we can say that, not far from now the world will be
witnessing a major shortage of skills and labor that would throw the companies
into a dreadful situation. Such a frightening situation will only worsen, if companies
don't take initiatives to handle this crisis in time.
© 2007 IUP . All Rights Reserved
EMPLOYEE
PERCEPTIONS Building
Employer Branding for Competitive Advantage : The HR Perspective
- - Tapomoy Deb
The
competition for best employees will remain high in the times to come given the
fact there is an acute talent shortage. The ability of an organization to develop
meaningful relationship with existing and potential employees can provide it with
unique employment value proposition for attaining and sustaining competitive advantage
through human resources. HR function has an increasingly important role to play
in delivering on the brand promise for improving organizational performance through
branding of employment experiences.
© 2007 IUP . All Rights Reserved
ORGANIZATIONAL
BEHAVIOR Building
Rapport with Stakeholders
- - Nishant Krishnaraj
An
organization's stakeholders form an integral part of it. Over the years, stakeholders-internal
and external-have played a vital role in improving the association of an employee
towards the various hierarchical structures within the organization by developing
a continuous rapport. These rapports have been kindled with a code of conduct
and trust. External stakeholders comprise the society, government, creditors,
competitors and clients. Understanding, learning and keeping the code of trust
with the various stakeholders have turned numerous organizations into successful
ventures.
© 2007 IUP . All Rights Reserved
KNOWLEDGE
MANAGEMENT Knowledge
Management : A Myth or Reality
- - N Padmavathi
This
article gives a broad and rudimentary knowledge of management framework, the processes
and the benefits. It emphasizes the fact that knowledge management caters to the
critical issues of organizational adoption, survival and competence, in an ever-changing
environment. It describes how knowledge management embodies organizational processes
that seek synergistic combination of data and information processing capacity.
The article also analyzes how knowledge management can be used effectively in
an organization for its betterment.
© 2007 IUP . All Rights Reserved
HUMAN
CAPITAL Human
Capital Measurement : Techniques and Reporting
- - K Sangeetha
In
the constantly changing business scenario, accomplishing organizational excellence
in the marketplace demands high performance on a continuous basis. Organizations
that invest in human capital measurement systems have improved employee performance,
retention, and enhanced corporate end results. This has led to a deep-rooted transformation
of the role of HRD from being a cost creator to being a strategic partner of an
organization. This Human Capital Intervention exhibits the clear links between
human capital and a company's effectiveness.
© 2007 IUP . All Rights Reserved
CASE
STUDY Customer
Satisfaction Begins with HR at The Ritz-Carlton
- - Sumati Reddy
The Ritz-Carlton brand signifies magnificent customer service. It has been
instrumental in elevating the levels of customer service worldwide and many of
its HR practices are considered to be the best practices in the hotel industry.
This case focuses on the HR practices of The Ritz-Carlton, which contribute towards
development of customer-centric employees; building and maintaining the The Ritz-Carlton's
brand; and maintaining brand uniformity across all the hotels of The Ritz-Carlton
group.
© 2007 IUP . All Rights Reserved | 
