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Management

MBA Review

April '09

Regular Features
Business Management Human Resource Management Marketing Finance	IT Personality Development Soft Skills Case Studies

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First Ever Indian-American Governor

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Entrepreneurial Skills : An Indispensable Asset

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Encouraging Entrepreneurship

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Creativity, Innovation and Entrepreneurship

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Entrepreneurship : Contemporary Issues

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Social Entrepreneurship and B-Schools

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Peer Effects and Entrepreneurship

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Women Entrepreneurship

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Indian Entrepreneurs : Growth and Challenges

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Economic Failure and Education

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Managing Change to Enhance Performance

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INTERVIEW

Designs for the Soul

Inkfruit is an online international community of graphic designers which freely submits its earth-shattering designs for T-shirts. These designs are then voted and commented upon by an online community which collectively decides which designs should go for printing. The winning t-shirts are then screen printed and made available for sale online. If you are a young lad and love sporting funky tees then Inkfruit may satisfy your soul the most. Inkfruit is an Indian portal for awesome t-shirts. It is also a platform for individual designers to submit their designs, get acclaim, win prizes and have fun!

NEWSMAKER

First Ever Indian-American Governor

-- MP Vishali, Bobby Jindal

Republican Governor of Louisiana, the youngest Governor in the US and is the first elected Indian-American Governor in the US history. Jindal's career has been very impressive from Secretary of the Louisiana Department of Health and Hospitals to President of the University of Louisiana system.

SPECIAL ISSUE

Entrepreneurial Skills : An Indispensable Asset

-- Akinchan Buddhodev Sinha

Developing entrepreneurial skills does not mean that one has to start his/her own business. Rather it focuses on imbibing certain positive qualities which contribute significantly to a person occupying the top of the pyramid in due course of time. This article discusses important skills which call for utmost attention if a person is aiming to become numero uno.

SPECIAL ISSUE

Encouraging Entrepreneurship

-- Siddhartha Sankar Dash, Priti Y Sharma and Ankit Desai

Entrepreneurship has been identified as a critical factor in wealth creation and employment generation. Its impact on a nation's growth and development is a known fact. However entrepreneurship is dependent on various internal and exogenous factors, such as government policies and socio-cultural environment.

SPECIAL ISSUE

Creativity, Innovation and Entrepreneurship

-- Bholanath Dutta

With the explosion of the knowledge sector, the 21^st century has become highly competitive. The knowledge economy has propelled world economic growth to new frontiers and industries are no longer what they used to be. In this new era, knowledge and innovation are the mantra for success.

SPECIAL ISSUE

Entrepreneurship : Contemporary Issues

-- Vikas Shrotriya

The face of marketing has completely changed today. The simple seller markets have now transformed into complex buyer markets. Changes in markets have created numerous entrepreneurial opportunities. The advent of retail and rural marketing along with rapid changes in the global economic scenario have presented vivid novel opportunities to the budding entrepreneurs. Technological developments have further boosted the prospects of entrepreneurship. Those days are gone when the children of businessman used to engage themselves in the family business. Today the choices before the entrepreneurs are wide and range from manufacturing and marketing of products to providing specialized services. These opportunities have also posed certain challenges before the entrepreneurs, which again relate to change in markets, technology, consumer behavior, lifestyle, etc. This article discusses some of the contemporary issues pertaining to entrepreneurship.

SPECIAL ISSUE

Social Entrepreneurship and B-Schools

-- Vivekanand

Bringing about social change through viable economic ventures that can sustain their social initiatives is called Social Entrepreneurship. This article focuses on understanding the emergence and the use of the term social entrepreneurship to suggest the existence of a new form of business venture. It also focuses on the challenges of teaching social entrepreneurship.

SPECIAL ISSUE

Peer Effects and Entrepreneurship

-- Manisha Sharma

Good entrepreneurs possess the capacity to write the fate of any nation. This is the reason why governments are facilitating entrepreneurship and globalization. This article gives an insight into ways in which peers effect an individual's decision to become an entrepreneur.

SPECIAL ISSUE

Women Entrepreneurship

-- Neeta Baporikar

We have entered the new millennium where the role of women in the socio-economic system is increasing. The spending power in most of the countries is on the rise. With two-thirds of the world's wealth in the Pacific Rim, the Asia-Pacific regions are fertile grounds for entrepreneurs and entrepreneurial ventures.

SPECIAL ISSUE

Indian Entrepreneurs : Growth and Challenges

-- Bani Kochar

Indian entrepreneurs are analogous to the jewel in the crown of the global galaxy. This article examines the Indian culture, its effect on Indian entrepreneurship and the growth prospects which the Indian environment augurs for entrepreneurs within and outside the organization.

SPECIAL ISSUE

Economic Failure and Education

-- James G, Coe and M Gail Derrick

Higher education remains a competitive business as students, parents, college administrators and professors struggle to balance educational costs with a shrinking economy, and, at the same time, maintain program integrity and rigor while vying for scarce resources.

SPECIAL ISSUE

Managing Change to Enhance Performance

-- P Uma

Globalization has dramatically increased competition worldwide. Organizations are hard-pressed to equip themselves with the latest technology and advanced skills. The concept of total quality management has been recognized by many corporates in order to sustain themselves in such an environment. Managing and coping with this change demands a systematic model and approach, which would guide all managers of today to function effectively. Business performance today depends on building new models that would lead enterprises towards excellence.

BOOK REVIEW

You Call the Shots : Succeed Your Wayand Live with the Life You Wantwith the 19 Essential Secrets of Entrepreneurship

-- Reviewed by Madhuri Keta Author: Cameron Johnson

Having started more than 12 successfully running businesses by the time he turned 21, Cameron has a great success story to narrate. The author has recommended some simple yet effective principles for all those who aspire to venture into the business world. For this young man who earned his first million even before graduating, life is not all about money. It is also about relations, ethics and responsibilities.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management

Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.

International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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