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Management

HRM Review


May' 07
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The Dynamics of Corporate Stress
Organizational Strategies for Effective Stress Management
Stress Management
Team Leadership
Knowledge Work and Knowledge Workers
Building a Global Competitive India : Challenges and Opportunities in Our Borderless World
HR Practices and Business Performance
Human Resource Accounting : The Unresolved Agenda
     
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The Dynamics of Corporate Stress

- - KK Banerjee and Shivaji Banerjee

The article explores the varied dimensions of stress and lays down essential guidelines to combat the incidence of stress in an organizational context. It looks at the various causes, symptoms, and strategies adopted to cope with stress and manage it effectively. The article also makes an attempt to analyze whether stress is for real or is just masquerading as such because of a person's erroneous interpretation of the situation. The article is thus an honest endeavor to paint the elephant's portrait in full glory.

Article Price : Rs.50

Organizational Strategies for Effective Stress Management

- - T Lydia Nuthan and T Moses Christopher

Stress is a negative consequence of modern living. While distress affects a person's physiological and psychological well-being, eustress refers to the healthy, positive, constructive outcome of stressful events. Many organizations do not have any formal process for handling concerns or grievances relating to stress. However, a number of strategies or initiatives are available to cope with work-related stress. This article focuses on a few such strategies, which may be adopted by organizations to prevent, minimize and overcome stress.

Article Price : Rs.50

Stress Management

- - Sunaina

Regular practice of yoga and meditation not only helps employees to manage stress but also helps create a peaceful and cordial environment to work and produce better results. Staff training, organizing formal meetings, rewarding people for their performance and extra-curricular activities are some of the means by which organizations can make employees feel valuable and enable them to overcome stress.

Article Price : Rs.50

Team Leadership

- - Swarnika Dixit

Globalization has brought about many changes in the business environment. To survive in today's ever-changing environment, organizations need to respond adequately to market demand. Teams are one way through which an organization can respond quickly and adapt to these changes. To effect positive change, organizations require effective team leaders. This article discusses the various aspects of team leadership and how team leaders can facilitate the smooth functioning of the teams and the organization as a whole.

Article Price : Rs.50

Knowledge Work and Knowledge Workers

- - Eldos Mathew Punnoose

Anachronism is a curse on both organizations and individuals alike. Organizations which failed to cope with time have been wiped out and have become history. This article attempts to provide a deeper understanding of knowledge work and knowledge workers. It identifies the prerequisites for an organization to create and manage a culture conducive for knowledge work. It also looks at the implications on core HR practices like recruitment, selection and performance of management practices.

Article Price : Rs.50

Building a Global Competitive India : Challenges and Opportunities in Our Borderless World

- - Poonam Sharma

Building a competitive India is a challenge. Consumers look to global brands as symbols of cultural ideals. They use them to create an imagined global identity that they can share with like-minded people. Like almost every country, India too has welcomed globalization as a development paradigm with its entrepreneurial talents, skilled manpower and huge stock of scientific, technical and managerial people. But the mantra of the new economy involves acquiring the necessary skills to survive and thrive in the same. The challenge is to build a competitive India for global leadership. scientific, technical and managerial people.

Article Price : Rs.50

HR Practices and Business Performance

- - SVVS Vara Prasad

In today's competitive business environment, intellectual capital will be critical to business success. So if organizations are to generate profits through people, HR practices were particularly significant. In this article, an attempt has been made to reveal that how the use of HR practices contributed to enhance employee commitment and is in turn linked to higher levels of productivity and quality of services.

Article Price : Rs.50

Human Resource Accounting : The Unresolved Agenda

- - PK Chakraborty

Though HRM is considered to be a critical factor for the success of a business and human capital being a major contributor to this success, valuation of human resources and its accounting is yet to find its proper place in the financial statements prepared under the present system of financial accounting. But with the emergence of knowledge economy, the valuation of business without considering human resources is being questioned in various forums on different occasions. It is being argued that the human resources are to be included in the total value of a business, as people constitute the core element of an organization and their efficiency, knowledge, quality and character can make or break a business. The various facets of these emerging challenges have been highlighted in this article.

Article Price : Rs.50

Karoshi

- - Christoph Zacharias

The Japanese word karoshi means death from overwork. The first reported case of karoshi was in 1969. Since then the karoshi phenomenon drew a lot of media and public attention in Japan. By the 1990s, karoshi had become a buzzword. The National Defense Council for the Victims of Karoshi estimated that annually about 10,000 workers were the victims of karoshi. Most of the victims died of heart failure and a few were driven to suicide. The main reason for the incidence of karoshi was the disproportionately long working hours in Japan, which is rooted in the very nature of the Japanese Production Management system.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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