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Management

MBA Review


May '09
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A Man Always on the Move
Interpersonal Communications The Key to Excellence in Management
Unleash the Untapped Potential Within
Reflective Practices for MBAs
MBA in Times of Recession
Management Students Capability Development
Economic Recession Transforming the Work-Life Balance
Entrepreneur Growth Driver of Social and Economic Change
Technology Management Emerging Challenges
Professionalism and Managerial Ethics
Decision Making Think Quants, Think Logical
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A Man Always on the Move

-- MP Vishali

Sunil Bharti Mittal is the Founder, Chairman, and group CEO of Bharti Enterprises. He started his career at 18, after graduating from Punjab University in India, by borrowing $1,500 to make bicycle crankshafts. Today he heads a $5 bn Group whose flagship company is Bharti Airtel, India's largest mobile operator.

PERSONALITY DEVELOPMENT

Interpersonal Communications The Key to Excellence in Management

-- Ambica Sengupta

The understanding of the self and others is the basis of interpersonal communicationsthe only lubricant that allows the smooth functioning of the great machinery called business.

PERSONALITY DEVELOPMENT

Unleash the Untapped Potential Within

-- Dominic T

Self-discipline is one of the most important factors we need to develop in order to come out of our comfort zone.

Reflective Practices for MBAs

-- BVS Prasad

Reflection is a natural associate of any human undertaking. Planning, execution and reflection are cyclic in nature and contribute to professionalism in all fields of human activity.

B-SCHOOLS

MBA in Times of Recession

-- Vivekanand

The current economic recession has affected every aspect of our existence and efforts are being made to overcome this crisis. This article explores the challenges being faced by management graduates, in general, and business schools, in particular, due to the economic crisis and what can be done to reduce its negative impact to some extent.

COVER STORY

Management Students Capability Development

-- TK Guha

The aim of management education should be to nurture the inherent talent of the student, leading to the emergence of a fully integrated individual before becoming a manager. Management students need to have not only subject knowledge but also knowledge of the inner self. The business schools should focus on this aspect.

BUSINESS ENVIRONMENT

Economic Recession Transforming the Work-Life Balance

-- S David Amirtha Rajan and P Shyamala

There are several ways to encourage work-life balance during recession. Management support for work-life balance is critical, and it must come from the top. Too often, the perception that hard work is the only way to rise in a company keeps employees at the grindstone. Setting priorities allows workers to schedule tasks over a reasonable period of time. Job sharing can keep two valuable employees busy while reducing work-related stress. Therefore, global recession has to be managed and many strategies have to be adopted to maintain work-life balance.

ENTREPRENEURSHIP

Entrepreneur Growth Driver of Social and Economic Change

-- Suyampirakasam

The business entrepreneur, the archetypal enterprising person, has become the focus of attention in many nations as a growth engine for bringing social and economic prosperity. This article examines what exactly is the meaning of the term `Entrepreneurs' and their role in shaping the economic growth of a country, amidst much changes in an economy.

TECHNOLOGY

Technology Management Emerging Challenges

-- Himanshu Joshi and Pallavi Dhyani

Effective management of technology seems to be one of the most significant ways by which India can overcome the hurdles in its path of development and leapfrog towards attaining a rapid economic growth within the shortest period of time.

GENERAL MANAGEMENT

Professionalism and Managerial Ethics

-- Kamaleswar Deka

No organization can ever flourish without a strong organizational culture. Work ethics, corporate values, code of conduct and loyalty to the organization must be strongly embedded in the minds of all employees for them to contribute their best to the organizations.

GENERAL MANAGEMENT

Decision Making Think Quants, Think Logical

-- GRC Nair

Quantitative approach is becoming more and more important in decision making, which is the essential job of any manager. This article is an attempt to demystify the quantitative subject for many who do not feel at home with maths or quants.

BOOK REVIEW

Spiral Up ...And Other Management Secrets Behind Wildly Successful Initiatives

-- Author: Jane C Linder

This book focuses on the so-called `best practice management' methods which merely serve to avoid failure rather than produce unconventional, spectacular success. This idea is explained through case studies and real-life examples. The book is about everyday heroes who avoid mediocrity and make a crucial impact on their organizations by creating clear and inspiring visions.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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