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Advertising Express

June' 04
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Unveiling the New Rural Consumer
Absorbing the Fixed Costs of Democracy - India Breaks Free
Surrogate Advertising
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Unveiling the New Rural Consumer

--Nandini Das Ghoshal

To say that the real India lies in the small towns and cities, and more than 70% live in villages would be a simplistic and all too naïve beginning to this write up. Nevertheless, the importance of building rural brands needs to be reassessed here and we will discuss its importance before we go on to the factors, which need to be taken special cognizance of when looking at brand building in the Indian rural context.

Article Price : Rs.50

Brand India

-- Ajay Khanna

Is India still viewed as a land of snake charmers, elephants and rope tricks? What about the phenomenal strides the country has made in the last 50 years? Over the years, we have witnessed Brand India becoming increasingly distorted in the absence of efforts to manage and develop its associations. The only obvious way out is Branding, or rather re-Branding India.

Absorbing the Fixed Costs of Democracy - India Breaks Free

-- Amir Ullah Khan

Today, any thought about India triggers a sense of pride and an inexplicable trepidation. Amir Ullah Khan of Indian Development Fund puts things in perspective about our beloved India.

Article Price : Rs.50

'Acceptable' Advertising through Self-regulation

-- Neelika Arora

Advertisements are undoubtedly the 'spark' to run the economy engine. However, if unchecked, they may tear the 'value fabric of society', creating greater disharmony. Before it's too late, Neelika pleads that consumer be sensitive to uphold the cause of acceptable advertising.

Surrogate Advertising

-- Deepak

What you see is 'not' what you get.

Article Price : Rs.50

Blogging: PR's True Claim to the Internet

-- Robb Hecht

Can PR leverage on new genre online niche community of bloggers? The article shares clues on dos and don'ts and also highlights strategies for corporate blogs 'Wikis'.

Spot Repair: Does TV Advertising Need Mending?

-- Brett Christophers

The growing penetration of devices which give consumers greater control over their television viewing experience-including the ability to skip commercial breaks-has hastened the proliferation of alternatives to the conventional spot commercial, such as advertiser-funded programming or simple product placement. This article examines the extent to which concerns about the 'death of the spot' are justified, growth prospects for alternative forms of TV advertising, and the likely key implications of these developments for major industry participants. The spot market will continue to thrive, although with internal modifications, and alternative forms are likely only to account for a small proportion of the overall investment in TV advertising. Nevertheless, all industry participants must react in order to steer these developments and to rework key elements of their traditional business models.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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