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Management

HRM Review


June' 07
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Global Human Resources Management : Maneuvering Cultural Currents
Culture Compatibility : The Way Forward
Status of Women and Minority Workers : Global HR Perspective
Managing a Virtual Team : Challenges and Scope
Theft by Employees : A Workplace Issue
Transformational Leadership : An Introduction
Human Capital Measurement : Second-Tier Measures
Three Mishaps : Beware or Perish
Change Management : Survival of the Fittest
     
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Global Human Resources Management : Maneuvering Cultural Currents
-- K Mallikarjunan

Global HR Management means establishment, development and management of HR relationships beyond the borders of the country. It is the art of dealing with people across cultures. But culture itself is a product of thoughts and practices of people. Hence, to manage people across cultures is a skill in itself; the complexities involved will be clear when one recalls an anonymous quote: "People have one thing in common: they are all different." Evidently, Global HRM is not a simple bundle of conventional functions like recruitment, promotion, dovetailing workforce responsibilities, or ensuring satisfactory levels of wages and compensation. It calls for astute, psychological gambits and maneuvers.

Article Price : Rs.50

Culture Compatibility : The Way Forward
-- Radha Mohan Chebolu

The management of a globally competent workforce certainly demands that leaders have an organizational vision and an attitude that are in line with culture. As such, the propagation of `culture compatibility' as the vital ingredient of Global HRM acquires a logical justification based on many psychological parameters. This article looks at the imperativeness of culture compatibility which is applicable to the fast-emerging trans-national corporations that demand a `culture agenda'. It also draws attention to the much-needed `culture management' in organizations.

Article Price : Rs.50

Status of Women and Minority Workers : Global HR Perspective

-- Debdatta Gupta and Subhasree Basu Roy

The renowned economist Lester Thurow, Lemelson Professor of Management and Economics at the Massachusetts Institute of Technology, recently said, "Great challenges lie ahead and our economic future is at stake. Organizations cannot compete in a global environment without using women." In this light, the article attempts to capture the post-globalization changes brought about in the status and opportunities on offer to women and minority employees in global companies. Further, the article highlights the glass ceiling concept and how the global corporate giants are battling it out.

Article Price : Rs.50

Managing a Virtual Team : Challenges and Scope
-- Diganta Chakrabarti

A Virtual Team has become an essential feature of global knowledge economy. It has some distinctive features which separates it from a traditional team and requires some customized management practices. This article tries to highlight a few issues regarding the composition, functioning and management of a Virtual Team.

Article Price : Rs.50

Theft by Employees : A Workplace Issue
-- Sumati Reddy

It is time employers paid more attention to the issue of employee theft at the workplace as it can have a damaging effect on the company's bottom line and lead to negative publicity. The article provides a background on the motives of employee theft and the nature of steps that organizations can take to prevent theft from occurring in the first place. Building an ethical work culture plays a crucial role in creating a climate of honesty and deterring employees from engaging in deviant workplace behavior.

Article Price : Rs.50

Transformational Leadership : An Introduction
-- E Mrudula

Transformational leadership signifies an important style of leadership that helps an organization in developing and achieving its vision. It also plays a vital role in effective transformation of an organization. Though this sort of leadership has been existing for long, it has gained prominence only in the last two decades, with many eminent companies practicing the same. This article examines seven different principles of transformational leadership and makes a reference to Burn's leadership theory. It also provides examples of companies and leaders practicing this kind of leadership.

Article Price : Rs.50

Human Capital Measurement : Second-Tier Measures
-- K Sangeetha and Smitha Das

Effective human capital performance in an organization enables its success and ensures shareholders' profit maximization. Organizations that have installed systems for human capital management and measurement have an excellent workforce performance and Return on Investment (ROI) in a consistent manner and gain a distinctive competitive business advantage in the global marketplace. In a nutshell, the underlying principle behind the success of any global organization is effective management and measurement of its human capital, which leads to productivity, innovation and profit maximization.

Article Price : Rs.50

Three Mishaps : Beware or Perish
-- Ashis Roy

The HR of most organizations in modern times is prey to three forms of mismanagement viz. misplacement, miscommunication and mistreatment. Generally, in an autocratic form of management, these three behemoths sap the vital energy of HR in an organization. In order to ensure smooth-sailing progress, every organization should detect these three mishaps at an early stage and take necessary steps to defend itself. The management should know that a warm superior-subordinate relationship works wonders for the organization.

Article Price : Rs.50

Change Management : Survival of the Fittest
-- Kunal Gaurav

The competition among companies is at an all-time high. Companies are brazing themselves to changing situations by meeting customer demands in order to survive. They have to deal with change in all its dimensions-technological, personal and organizational-to ensure success in the long run.

Article Price : Rs.50

Global Executive Summaries

  • Employee Orientation - Keeping New Employees on Board!
    Full Text:www.humanlinks.com
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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