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Marketing Mastermind


June '10
Regular Features

• Editorial: Comment
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Strategic Dimensions Behind the Apple iPad
Marketing of Services in Rural India: A Fortune Yet to be Discovered
Marketing of Banking Services
Sports Lifestyle Products: Emergence of a New Category
Brand Positioning: Prerequisite for Success in the Indian Market
Google Goggles: A Revolution in Visual Search Technology
Technology Trends: Database Marketing
Indian Automobile Industry: Zooming into the Limelight
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Strategic Dimensions Behind the Apple iPad

-- Gopal Saxena

The Apple iPad was launched on April 3rd this year. It is described by many as the product launch of the decade. This article takes a detailed look at the strategic and product development dimensions pertaining to this unique innovation. It also unfolds a logical argument through systematic analysis based on strategic management concepts, that leadership rather than industry, company or strategic move, should be the unit of analysis for gauging future profitability.

Article Price : Rs.50

Marketing of Services in Rural India: A Fortune Yet to be Discovered

-- Deepak Khullar

This article explores the current scenario with regard to four important services in rural India, namely telecom, insurance, banking and postal services. For many years, these services were provided almost exclusively by the government, with a social objective. Even to this day, basic postal services are the monopoly of the government. The private entrants into telecom, banking and insurance services are required to meet certain obligations towards catering to rural areas. But they are lagging behind, as the rural market is not as attractive as the urban market at present. However, things could change with urban markets getting saturated and rural markets becoming more viable.

Article Price : Rs.50

Marketing of Banking Services

-- Usha Arora and Monica Bansal

The competition may be intense, yet there is room for everyone. Even today, after nearly 63 years of independence, about half the Indian population does not have access to banks. And with rising income levels, the growth potential for banking services is immense. However, in the face of increasing competition, the survival and growth of a bank largely depends on its overall efficiency. Naturally, technological and managerial developments that have impacted the marketing of banking services have to be duly considered and adopted.

Article Price : Rs.50

Sports Lifestyle Products: Emergence of a New Category

-- Swati Singh

The Indian subcontinent has become the most desirable destination that no international marketer can afford to ignore. However, the diversity and uniqueness of the market makes it a tough nut to crack. In an environment characterized by intense competition, the early detection of emerging trends has become critical for survival. Sportswear manufacturers are realigning their strategies, taking advantage of the largest youth population in the world and increased brand consciousness. This article looks at the strategies adopted by major sportswear brands and the trends contributing to their changed outlook.

Article Price : Rs.50

Brand Positioning: Prerequisite for Success in the Indian Market

-- Sartaj Khera

Positioning of brands in the minds of consumers is becoming an important determinant of market success. Does the consumer recognize and recall your brand? Has the brand been positioned in the right way in the minds of the consumers? Is it seen as synonymous with its product category? These are some questions which need to be answered by all marketers who wish to make a mark with their brands.

Article Price : Rs.50

Google Goggles: A Revolution in Visual Search Technology

-- Shweta Bhardwaj

Technological revolution in telecommunications and the Internet have led to dramatic changes in the way services can be provided to consumers and businesses. This article discusses Google Goggles _ the new visual search technology introduced by Google, which enables searching based on visuals, using mobile phones having cameras and Internet browsers. It also brings to light how this technology can be a potential tool for businesses to reach out to their prospective customers.

Article Price : Rs.50

Technology Trends: Database Marketing

-- G Vani, M Ganesh Babu and N Panchanatham

Database marketing plays an important role in the modern business world. As market changes accelerate and the cost of technology declines, more industries and companies are adopting database marketing. Database marketing helps to effectively use data about consumers to sell one's products and also maintain continuous relationship with them. Many marketers outsource the collection of consumer data and also carry out data marketing activities. Several service providers have emerged to meet this requirement.

Article Price : Rs.50

Indian Automobile Industry: Zooming into the Limelight

-- Jacob Chandy

The Indian automobile industry is the ninth largest industry in the world and is growing at a very fast pace. Many international players have entered India, both to cater to the domestic market and also to use India as a manufacturing hub to meet the demand in other countries. This article adopts a positive outlook and takes the view that the Indian automobile industry is headed for very bright days in the years ahead.

Article Price : Rs.50

Global Executive Summaries
  • Converting Inquiries to Qualified Leads
    Full Text: www.b2bmarketing.com

  • From Data Mining to Database Marketing
    Full Text: www.thearling.com

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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