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COVER STORY
The New Age of Working Through Virtual Teams
-- Dr. V Manickavasagam, Dr. G Ramesh
As technology grows by leaps and bounds, it is wise for organizations to operate in a
virtual environment. Virtual teams are viable to reap the benefits of increased, globalized scale
of operations. In order to get the best talent in time and sustain it, organizations need to apply
the emerging trend of virtual teaming for growth and success. Virtual team management has
thus become a real challenge for organizations. Building and maintaining successful virtual
teams requires a powerful structure, comprehensive organizational policies and dynamic strategies.
© 2011 IUP. All Rights Reserved.
LEADERSHIP
The Motive to Lead : A Study of the Relationship between the CEO
and his TMT
-- Almarie E Munley
This article examines the motive to lead among Chief Executive Officers (CEOs) in
both entrepreneurial and non-entrepreneurial firms. The sample is from Central
American organizations. The motives explored are achievement, affiliation, power and responsibility.
Due to the lack of research regarding executives and their
top management teams (TMTs), this study furthers the research among the upper echelon of Latin American organizations.
A qualitative research design is used to discuss the motive to lead. The sample is from
the current research on the GLOBE study (Global Leadership Behavioral Effectiveness)
research program. This study is an initial attempt to continue studies on leadership behaviors in
Latin American organizations.
© 2011 IUP. All Rights Reserved.
STRESS MANAGEMENT
Managing Stress
in Changing Times : Role of Organizations and Individuals in
Creating Workplace Harmony
-- Shamim Akhtar
The highly challenging work environment in today's organizations requires its employees
to work in constant stress situations like meeting stiff targets, handling multiple tasks, etc.
The level of individual stress is an important indicator of employee job satisfaction and motivation
at work. Thus, a proper focus on Stress Management has become a prerequisite for
long-term stability, growth and success—both for the individual as well as for the organization. This
article discusses Stress Management with a modern perspective and covers the needs, means
and roles of the organizations and individuals in managing stress today.
© 2011 IUP. All Rights Reserved.
SIX SIGMA IN HR
Integrating
Six Sigma and HR
-- Puneet Arora, Ruhani Mahajan
In an increasingly knowledge-intensive and global economy, the management of human
capital remains the only competitive advantage to be ahead of others. The emergence of the six
sigma integrating into HR is the latest buzzword around which is a data-driven and logical
rationale approach. It provides organizations with a systematic method for upgrading their
business operations. DMAIC (define, measure, analyze,
improve and control) is one of the most prevalent method supported by a range of statistical tools.
© 2011 IUP. All Rights Reserved.
CASE STUDY
SAS Inc. : Working the Good Life
-- Debapratim Purkayastha, Monjori Samanta
The case discusses the employee-friendly policies and practices of SAS Inc. (SAS), the
largest private organization selling analytical statistical software. From its inception in the
mid-1970s, the company's co-founder and CEO, Jim Goodnight, had created an
employee-centric corporate culture. The company always worked on the ideology—satisfied employees
resulted in satisfied customers. To create a satisfied workforce, SAS had always focused on two
aspects of work culture—work-life balance and work-life benefits. Moreover, the company CEO did
not want to make the company public even if that meant more profits for the company.
According to Goodnight, going public would have destroyed the company's
employee-focused organizational culture as it would then have to work under the pressure of
shareholders. Experts suggested that the SAS business model depicted that employee loyalty and
customer satisfaction were interlinked and this was the secret behind the company's success.
© 2010 IBS Center for Management Research. All Rights Reserved. For accessing and procuring the case study, log on
to www.ecch.cranfield.ac.uk or www.icmrindia.org
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