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Management

 HRM Review


August '09
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Employer Branding
Employer Branding: A Strategic HR Tool for a Winning Edge
A Behavioral Framework of Corporate Transformation Through Renewal and Revitalization
Diversity at Workplace
Women Executives : Glass-Ceiling Myths and Mysteries
A Facelift to Management Training
Employee Engagement : A Mantra for HR Managers
Counselling : The Indian Way
Resume Writing : Selling Oneself Effectively
Make the Most of Time and Talent Through "Moonlighting"
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Employer Branding

-- M Vijaya Sunder and Viney K Thakar

For any organization, its employees are its first market, as they are the ones who carry the image of the organization to the outside world. Today, many organizations face the problem of employee dissatisfaction leading to lowered productivity and high attrition rates. This article determines the extent of use of various techniques applicable to employer branding efforts in selected Indian organizations, and whether the use of these techniques is a conscious and planned effort towards formal HR branding.

Article Price : Rs.50

Employer Branding: A Strategic HR Tool for a Winning Edge

-- Jyoti Budhraja Singh

This article offers a contemporary perspective on the subject of employer branding by providing some practical insights on the recent best practices of leading organizations in this field. Several HR experts carry varying notions about the benefits of employer branding; while a few may regard an investment on branding practices as a waste, some others realize its importance in the competitive business scenario. This article analyzes the role of employer branding during recession, by sharing a few best practices of business leaders in recent times. An attempt is made to provide a holistic coverage on this topic by blending theoretical insights, with real life examples for facilitating a thorough understanding of the subject.

Article Price : Rs.50

Tough Times Never Last … : But Tough People Do

-- Alan R Zimmerman

Its easy to stay motivated and be effective, when everything is going your way. Nevertheless, how do you keep your energy high and performance successful, when the economy, the competition, and just about everything else seems to be working against you? This article outlines seven specific strategies to increase your effectiveness, both personally and professionally, when the changes are rapid, intense, and sometimes overwhelming. The article emphasizes on doable actions rather than theoretical models for tough times.

A Behavioral Framework of Corporate Transformation Through Renewal and Revitalization

-- Swarup Kumar Dutta

The key to the long-term success of an organization has changed from sustainable competitive advantage to continuous self-renewal. This article details the process of corporate renewal and revitalization. The key to making the process of corporate renewal work is a carefully planned sequence of steps, which would lead to revitalization. The framework of sequential steps includes reorganizing, realignment and rejuvenation. Reorganizing is breaking down the firm into small units in which, individual initiative and discipline can be instilled.

Article Price : Rs.50

Diversity at Workplace

-- Saumya Goyal

Understanding the dimensions of diversity help organizations become aware of, appreciate, and value diversity. Four main models emerge from the research carried out in the area of diversity dimensions in the workplace. These are: diversity wheel, four layers of diversity, diversity iceberg, and the kaleidoscope perspective of the individual. The diversity dimensions which are most significant in an Indian organization are language, regional origin, religion, socioeconomic status, gender, ethnicity, and food habits. Irrespective of whichever country or company one belongs to, in order to build a culture of diversity, the key is to respect the sensitivities of the local traditions and norms, understand the `hidden' dimensions, and combine them with global organizational values.

Article Price : Rs.50

Women Executives : Glass-Ceiling Myths and Mysteries

-- Yamini Reddy, Nirmala Daita and V Krishna Veni

Women in recent years have, undoubtedly, proved themselves in all walks of life. However, women executives still have to cover a lot of ground. As per the report of Catalyst, the leading research and advocacy organization for corporate women, it will take women 47 years to attain parity as corporate officers of Fortune 500 companies. The prime reason is gender discrimination that has unnoticeably engulfed most companies across the world. The research report released by Accenture revealed that women declare `gender barrier' as still playing a key role in restraining their achievements at the workplace. In this article, an attempt has been made to discuss the realities of glass-ceiling and offer some remedial measures to break the glass.

Article Price : Rs.50

A Facelift to Management Training

-- Manishankar Chakraborty

Management training has undergone tremendous metamorphosis. A trainer has to imbibe the global best practices with a tinge of localization. The emergence of cutting edge technology has given a new dimension to the training domain. Country specific dynamics are also important as cultural issues coupled with local dynamics form a crucial reason for realigning with the changed perspective. The article deciphers the firsthand experience encountered by the author, while training in different countries, using different resources.

Article Price : Rs.50

Employee Engagement : A Mantra for HR Managers

-- Prabhi G and Roja Rani Tegala

An organization's productivity is not only measured in terms of profit, new products, customer satisfaction, and employee satisfaction, but also in terms of employee engagement. Employees are said to be engaged, when there is a positive attitude towards the work and also a high degree of commitment. The article focuses on the challenges faced by the Human Resource (HR) managers to improve employee engagement for an organization's survival. It also throws light on other aspects of employee engagement like the benefits, key indicators and the factors influencing employee engagement.

Article Price : Rs.50

Counselling : The Indian Way

-- Iti Roychowdhury

Man in his strife-ridden life in the materialistic world of today requires a mentor, a counselor, and a patient listener. The Western people seek professional help, while the Indians find peace and guidance from spiritual gurus. For helping the fellow man/woman emotionally, it is not just the treatment that is required but also good listening skills, empathy and wisdom. Add to this, the aura of mystique and faith and you have a winning combination for curing all psychosomatic disorders. India has known this truth, since times immemorial. And, we as a nation, would enjoy even better mental health, if most of these gurus could be more professionally trained or alternatively, if we shed the diffidence in seeking the help of a professional.

Article Price : Rs.50

Resume Writing : Selling Oneself Effectively

-- R D Jatain

Like an emissary, one's resume precedes the job and makes a candidate's entry possible. Employers need to know how to appreciate a resume for selecting the most suitable employee. Resume has a lot to say and show in absentia and helps one to decide whom to call one for an interview. Effective usage of resume necessitates learning the art of preparing it more objectively, precisely, and correctly. Its theoretic usage has made the development of certain guidelines for writing a good resume inevitable. It requires an appealing and attractive presentation, while also meeting certain accepted parameters.

Article Price : Rs.50

Make the Most of Time and Talent Through "Moonlighting"

-- Rashmi Joshi

In the present scenario of economic recession, typified by growing unemployment and decreasing wages, employees are looking for ways and means to mellow down, if not completely negate the effects of economic downturns on the income levels. Moonlighting is one such option, where an employee can take up a second job in addition to his full-time job, which can be used to an advantage as a hedge against a possible job loss or for supplementing family income. The article discusses the various aspects of moonlighting and how an effective policy can be formulated for meeting the organizational requirements.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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