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Management
MBA Review

September'08
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Professional Success : What Are the Soft Skills Needed?
50
Soft Skills : The Cutting Edge
50
Shifting Careers : Sharpening One's Soft Skills
50
Are We Going Soft on Soft Skills?
50
Soft Skills : The Hardest Skills
50
Business Education : Beyond the Employable Skills
50
Soft Skills : Hard Facts
50
Problem-solving Skills
50
Developing Reading Skills
50
Leadership Skills of Women
50
Role Model
50
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INTERVIEW

Career Gateway

-- Aadith D Vikram

Online video interviewing is a new way to interview for jobs in the present scenario. It allows the employers and the job seekers to interview via a webcam from any location.

© 2008 IUP . All Rights Reserved

SPECIAL ISSUE

Professional Success : What Are the Soft Skills Needed?

-- C Panduranga Bhatta

Students of professional courses must address the issue of developing soft skills which are in demand at all workplaces. They should develop soft skills such as trust, cooperation, teamwork, altruism and similar indispensable components of societal life.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Do MBAs Need : Entrepreneurship Education?

-- S Ramakrishna Velamuri

Over the past decade, entrepreneurship has become a mainstay in the MBA curriculum. It is absolutely indispensable for MBA students to receive entrepreneurship education if they are to perform effectively in their professional careers.

© 2008 S Ramakrishna Velamuri. All Rights Reserved.

SPECIAL ISSUE

Soft Skills : The Cutting Edge

-- Vikas Shrotriya

Too many of the emerging graduates come from the management stream, and it comes as a big surprise to them when they do not get employment in spite of their impressive resumes. This is the bitter reality of the market that an average candidate is selected over a candidate scoring 80-90% marks. The fact is that other personal traits and behavioral attributes, known as soft skills, help in securing and sustaining any job.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Shifting Careers : Sharpening One's Soft Skills

-- Neeta Baporikar

The constantly evolving, competitive business environment demands a new type of employee—one who is prepared for anything: and expectations have never been higher. You need to have just the right skills at just the right time. Do you have what it takes to keep up?

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Are We Going Soft on Soft Skills?

-- Vidya Pai C

Today, India is emerging as a hot spot for foreign investors. With this has come a sudden upsurge of companies setting up shop in India to provide services to global customers. The focus now is on trained, technically strong and culturally adaptive human capital. While earlier, people rarely went beyond neighboring towns on work, today sky is the limit, throwing bigger challenges to managers. This has resulted in an overnight requirement of knowledge other than the technical kind - `Soft Skills'. This article highlights the importance of soft skills required in managers and the need for B-Schools to incorporate the same in their curriculum.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Soft Skills : The Hardest Skills

-- Bholanath Dutta

Nowadays, everybody from students to common people to corporates to housewives are talking about soft skills. It has taken center stage with the changing lifestyles, cultural transition and ever complex business situations. But, most people don't understand the meaning of soft skills. It is not just about good communication, body language, presentation, etc. It is the ultimate change in attitude and behavior. It may be called soft skills, but is the hardest to acquire. This article discusses the meaning of soft skills, the growing demand and their importance to management students from a placement perspective.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Business Education : Beyond the Employable Skills

-- Niranjan Shetty

The rigor of imparting business education is undergoing a tremendous change. The growing demand for business graduates and the supply side mismatch have aggravated the necessity of transforming business graduates into complete managers. As a result, comprehensive meaning of the education is undermined and the concept of education is paralyzed. It is not just the domain expertise or soft skills that create meaningful graduates but many other supplementary factors. The present education overlooks these supplementary factors and creates half-baked graduates to represent today's civilized society. Consequently, corporate scandals are on the rise, which are slowly making the human face disappear.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Soft Skills : Hard Facts

-- V Venkateswara Rao

Today, soft skills are essential for any job and complement hard skills. However, the hard truth is that soft skills get little attention and this may break one's career. People who are proficient in soft skills can really make progress at work.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Problem-solving Skills

-- M S Rao

In today's competitive world, problems are a part and parcel of life. Although everyone wants to stay away from problems, they keep coming. This article highlights the causes of problems, their adverse effects, the stages involved in problem-solving, and the techniques used to tame the same. Finally, it appeals to the readers to take it up as a challenge and convert problems into opportunities.

©2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Developing Reading Skills

-- D Sammaiah

This article focuses on the ways and means by which an individual can improve his/her reading skills. It explains the meaning of reading and elaborates on the different styles and stages of reading. Various tools and techniques have also been highlighted for a person to have an effective and efficient reading experience. Vital tips have been provided for effective reading. Reading skills develop an all-round personality when associated with listening, speaking and writing skills.

©2008 IUP . All Rights Reserved

Article Price : Rs.50

SPECIAL ISSUE

Leadership Skills of Women

-- Manisha Sharma

Many women leaders such as Indira Nooyi, Anne Mulcahy, Meg Whitman and Kiran Majumdar Shah are well-known for their leadership qualities. Under their supervision, their respective organizations are achieving great success even in today's highly volatile market conditions. The objective of this article is to discuss leadership skills, especially from a feminist point of view.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50

ACHIEVER'S CORNER

Role Model

Hailing from the heart of a Wadala slum, Mumbai, Dr. Narendra Jadhav is an excellent example of the power of education and has earned a reputation for being a top notch economist today. Achieving this position against all odds makes the story more inspiring.

© 2008 IUP . All Rights Reserved

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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