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The Effective Executive
ISSN: 0972-5172
A ‘peer reviewed’ journal distributed by EBSCO and Proquest Database


Previous Issues

Effective Executive, a management digest, published every quarter by IUP is designed to provide emerging ideas and issues in the management area, and delivers articles, interviews, debates, case studies, and corporate reports.

Privileged access to Online edition for Subscribers.
Focus Areas
  • General Management
  • Strategic Management
  • Knowledge Management
  • Leadership
  • Marketing
  • Operations Management
  • HRD
  • Information Technology
  • Governance and Ethics
  • Effective Executive is a management magazine designed for busy executives to help them keep themselves abreast of emerging ideas and issues in the Management area.
  • Contents include articles, interviews, debates, case studies, and corporate reports on the most contemporary issues in management.
  • Contains executive summaries of articles appearing in leading international magazines and reviews of latest management books.
  • Articles are carefully screened and selected to cover a wide range of issues in management.
  • A must read for executives, managers, consultants, and students who are interested in developing cutting edge knowledge and skills in management.
Regular Features
  • Case Study
  • Viewpoint
  • Book Review
Corporate Leadership and Governance for Increasing Stakeholder Involvement and Developing Stronger Connections
A Qualitative Outlook on Career Regrets of Indian IT Professionals
Death by Complacency
Challenge Ourselves for the Sake of Challenging Ourselves
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(March 2018)

Corporate Leadership and Governance for Increasing Stakeholder Involvement and Developing Stronger Connections

-- Colin Coulson-Thomas

Many organizations and their supply chains are networks of relationships, but greater connectivity, additional connections and more intimate relationships can involve costs and risks as well as confer benefits, while inappropriate relationships can be harmful. Aspects of company law and regulation and contemporary corporate leadership and governance codes, priorities and practices favor some stakeholders over others and can hinder rather than help the building of relationships with a wider range of stakeholders. Directors and boards need to consider what changes are needed in priorities, practices and initiatives to accommodate disruptive technologies, new business models and the sharing economy; better understand the perspectives, aspirations and requirements of stakeholders; and involve, engage and motivate them in order to achieve more balanced, relevant, cost-effective and mutually beneficial relationships with them. Consideration is also required of whether such changes and a more socially responsible approach to business might help to establish and/or rebuild trust and encourage closer collaboration and more co-creation of value.

Article Price : Rs.50

A Qualitative Outlook on Career Regrets of Indian IT Professionals

-- Sayoni Santra and V N Giri

Indian Information Technology (IT) industry is going through a dynamic state of existence. Ongoing geopolitical shifts, technological transformations, and emerging avenues in corporate and entrepreneurial territories have driven its professionals towards diversified career decision making. Some decisions go well, fulfilling wishes and aspirations, while others go wrong, causing unfavorable career experiences, possibly manifesting through a negative, upward counterfactual thinking of ‘things could have been done in better ways’. Undoubtedly, amidst opportunities and unpredictability of global employment market, such thinking might linger within professionals’ mental framework, influencing career attitudes and behaviors. Nevertheless, this psychological aspect is rarely addressed in literature, specifically for professionals frequently exposed to abrupt career challenges. We attempted to fill this gap by focusing on such negative counterfactuals, in terms of career regrets, that were encountered by veteran Indian IT people while navigating vocational trajectories. Four major themes were identified, viz., career choice regrets, corporate regrets, career growth regrets and regrets regarding timely career movement. Additional themes, supplementary regrets and reflections from career regrets were obtained. Supplementary regrets mentioned repentance in other important life domains due to career. Reflections revealed meaningful attributes learned from regretful experiences and considered important for sustaining career graphs in IT industry.

Article Price : Rs.50

Death by Complacency

-- Gary Oster

Historically successful companies often equate past fruitful methods of operation with the certainty of future accomplishment. Complacency, the self-satisfaction with the status quo that provides employees with feelings of quiet pleasure and security, can blind organization members to the unrelenting need for positive change. Because every modern enterprise functions within the dynamic global marketplace, ignoring the need for change can be fatal. Companies often exhibit the same causes for and symptoms of complacency. Organizational revisions that reduce the possibility of company-crippling complacency include the demand for corporate truthtelling, a redoubling of customer-focus, development of strategic “guardrails,” and steps to encourage routine innovation.

Article Price : Rs.50

Perspective Challenge Ourselves for the Sake of Challenging Ourselves

-- Dan Coughlin

The captain of a merchant ship has a unique leadership role based on his or her responsibility for the safety of the ship and cargoes, navigation, the security and welfare of the crew and passengers, the need to comply with the latest maritime regulations, and the objective of maximizing the shipowner’s profits. The level of accountability is high, as the captain’s discretion can override all prevalent rules and regulations to save the ship and crew, and the responsibility is 24/7. The captain must balance the interests of several stakeholders: not only the shipowner, crew and passengers, but the charterer, the shipper, the consignee, port authorities, and local and international administrative bodies. Issues faced by the captain include not only possible financial and reputational loss, but exposure to unethical practices, emergency situations like fire, explosion, foundering, injury, safety, and dealing with security threats, such as maritime piracy. Hope of rescue of ships being attacked can be far away; before help can arrive from outside, the captain has to protect the ship, crew and passengers, without arms and ammunition. The captain’s job includes preventing such external threats, but this can create dilemmas in balancing stakeholders’ interests, such as the need for constantly reducing costs.

Article Price : Rs.50




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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.