The success of any organization depends on its most valuable asset, i.e., human resources. Satyam computer services ltd., recognized this and offered its employees a well-recognized training program through Satyam Learning World (SLW). SLW has helped the company to gain fame for quality output when business was normal. It became all the more significant and came to its aid, when the situation was otherwise.

The end of the year 2008 will be remembered by many people in many ways. For most of the people, however—in the western hemisphere in particular——the point of reference shall obviously be the global financial crisis, along with resulting recession. For Indians, though, the reference shall be something other than the recession. Albeit of a lesser degree and magnanimity, the fall of Satyam Computer Services (Satyam) from grace is equally important to Indians as the global financial crisis is to the Westerners. Both will find their due places in the academic books to engage a generation by offering an invaluable learning on how to manage, and also how not to manage companies. While in the case of Satyam, thanks to timely intervention by the central government, and a new owner (Tech Mahindra), investor confidence has to some extent been restored, the global financial crises still continues to defy a satisfactory solution.

Government intervention, interim board of wise men, regulatory lenience and the intent of buyer (Tech Mahindra bought 51% stake of Satyam for Rs. 58 per share or around Rs. 2,500 cr in total) are some obvious reasons that are much talked about for saving Satyam (named as Mahindra Satyam post amalgamation); a deeper probe exposes one genuine reason—the quality of workforce that Satyam nurtured over the years. The quality of about 45,000 software professionals that Satyam developed into a committed workforce, ever ready to deliver quality services, has build confidence in clients and thus, has enticed Tech Mahindra to buy the beleaguered IT major, beating Larsen and Toubro (L&T), Indian construction major (which offered Rs. 45.90 per share) and Wilbur Ross, a US investment company (which offered Rs. 20 per share). At the heart of this achievement, lies the rigorous training that Satyam has imparted its workforce through Satyam Learning World (SLW), the organization wide virtual learning environment.

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