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Insurance Chronicle   

November' 06
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Braving Bioterrorism
Competing through Knowledge
Scale Up for Success :The Mantra for Private Life Insurers in India
Nomination by a Policyholder
Royal & Sun Alliance Insurance Company
Pillion Rider Victim is Not Third Party : A Case of Strange Justice?
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Braving Bioterrorism

- - T S Rama Krishna Rao

What cannot be measured cannot be underwritten is the golden rule in insurance. Quantification of terrorism risk is very difficult, more so in the case of bioterrorism. The state is forced to chip in as an insurer of the last resort. A case in point is the Terrorism Risk Insurance Act, 2002 of the US and its latest version, Terrorism Risk Insurance Extension Act, 2005. Underwriters are yet to find a lasting solution to insure this gigantic risk.

Article Price : Rs.50

Competing through Knowledge

- - Samuel B Sekar

Changing customer needs, rising customer acquisition and maintenance costs, fall in customer and employee loyalty, etc., have resulted in unprecedented importance being laid upon the only sustainable competitive asset, "the knowledge asset". Enhancing the utilization of knowledge asset by creating a knowledge-centered culture is essential, which is possible only by encouraging knowledge creation and dissemination.

Article Price : Rs.50

Scale Up for Success :The Mantra for Private Life Insurers in India

- - Rajesh C Jampala and Polavarapu Adilakshmi

The Indian insurance sector was opened to the private sector in 1999 and today there are 15 private life insurance companies. Long-term nature of a business, stringent solvency norms, capital on FDI limit at 26%, expense overruns, new business strain, low agent productivity, high attrition levels of agents, low average premiums, high competition in the market place, capital constraint, and value-conscious nature of Indian retail customers are some of the reasons for underperformance of private insurers in India. Consolidation in the sector is inevitable. By acquiring scale, managing expenses and being selective about the quality of business they write private insurers may be successful.

Article Price : Rs.50

Nomination by a Policyholder

- - A S Dalal and Saurbh Kothari

In the case of every insurance policy, the holder nominates a person who gets the money in case of his death. This is the concept of nomination. There are various issues linked with this concept and has been debated upon since a long time. This article basically analyzes the issues and the possible measures to resolve them.

Article Price : Rs.50

Turning Debate into Action

- - Jon Camire and Dianna Welch

This article discusses the healthcare reforms initiated in the state of Massachusetts for significant reduction in the number of the uninsured. The state has transformed rhetoric into tangible results.

Power Rush

- - Mark Cooper

A hurricane onslaught, skyrocketing oil prices, political instability in the main oil-producing areas: No wonder the energy market is feeling bruised. Mark Cooper looks at how the industry is squaring up to the challenges.

Sharing of Information between Insurers to Fight Fraud

- - Barry Zalma

Often insurers, faced with enormous losses, are reluctant to communicate with each other or the police. The NAIC and many state legislatures support legislation designed to encourage insurers to share information when the goal is to fight fraud.

Public Hearing on Solvency II : European Commission - Insurance and Pensions Unit

- - Henrik Bjerre-Nielsen

This article focuses on the development of new regulatory and supervisory system using a new method, "the Lamfalussy process". It also emphasizes on ensuring a level playing field with regard to prudential regulation and supervision of insurers throughout the European Union.

Weather Worries : Northeast Hurricane Conference Issues Warning

- - Phil Zinkewicz

This article brings out the views of eminent panel members on the potential effects of a hurricane in Northeastern US.

Royal & Sun Alliance Insurance Company

- - G Vasavi

Royal & Sun Alliance Insurance Company was established in 1710 and has a proud heritage dating back to almost 300 years. Sun is the oldest insurance company still trading under its original name. The current company structure is a merger of two of the largest insurance companies in the United Kingdom, Royal Insurance and Sun Alliance in 1996. The company is a Financial Times Stock Exchange (FTSE) 100 company, listed on both the London and New York Stock Exchanges.

Article Price : Rs.50

The Role of the Regulator and the Responsibility of the Buyer in the Insurance Chain

- - John Tiner

This speech outlines the changing role of the regulator. It lays emphasis on a risk-based approach that facilitates growth, innovation and competition. It deals with the responsibilities of the buyers of insurance.

Pillion Rider Victim is Not Third Party : A Case of Strange Justice?

- - S Ravi

The case study deals with the latest decision of the Supreme Court confirming the exclusion of gratuition passengers from the third-party risk. Insurance as a method of risk mitigation has grown significantly. The motor vehicle act prescribes statutory insurance for vehicles. The provisions require a user of vehicle to insure against injury or death caused to a third party. Voluntary insurance requires a person to insure against loss to oneselfeither through injury or death, or through having to pay for injury caused to another.

Article Price : Rs.50
Global Executive Summaries
  • Property Reinsurance
    Full Text: www.roughnotes.com

  • Insurance Enterprise Risk Management: An Overview
    Full Text: www.03ibm.com

  • Katrina, 9/11 Anniversaries Expose Lingering Vulnerabilities of Carriers
    Full Text: www.cms.nationalunderwriter.com

  • Lesson in Resilience
    Full Text: www.canadianunderwriter

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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