The Balanced Scorecard (BSC) and Intellectual Capital (IC) measurement models are considered
to be very similar in the literature, especially in relation to their purpose: both models integrate
non-financial indicators within the firm’s report system; both models are reported annexed to
the traditional balance sheet; both are models of performance management and, at a first
sight, the dimensions of the two models can intersect: BSC customer perspective/IC relational
capital, BSC internal processes perspective/IC structural capital, BSC learning and growth
perspective/IC human capital; and both models go beyond the bookkeeping model, they mix
financial and non-financial indicators and relate them to the firm‘s strategy (Mouritsen et al.,
2005). For all these reasons, they are considered to be alternative in measuring intangibles
(Bontis et al., 1999; and Olve et al., 1999) and are grouped in the category of non-monetary
models with a focus on single intangible assets, instead of on the whole firm (Sveiby, 2001;
AIAF, 2003; and Zambon, 2003). This category is known as that of scorecard methods, because
the various components of intangible assets or IC are identified and indicators and indices are
generated and reported in scorecards or as graphs (Sveiby, 2001).
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