At present, retailing is not only about selling at the shop, but also about surveying the market, offering choice and experience to consumers, competitive prices, and retaining consumers as well. In the present scenario, the retailer does not exist in the brick and mortar form alone. He or she can do it by using the telephone, direct mails, tele-shopping networks, e-mails, the Internet, or absolutely impersonally by using vending machines.
Thus, different kinds of strategies are employed in retail trading to satisfy the needs of manufacturer and consumer. There has been a significant change in retail trading over the years. Modernization, systematization, and consolidation are the catch phrases and keys to understanding retail in the next decade. The localized nature of the industry is also changing as retailers face lower growth rates and threatened profitability in the home markets. New geographies help them to sustain top line growth, in addition to enabling global sourcing and encashing on global advantages of getting the best product at optimum prices.
Retailing
is and has always been an exacting business. Retailers, particularly
those who operate large chains, have to predict the desires
of potential customers, buy and allocate complex set of merchandise,
set the right prices, and offer the right promotions for every
individual item. Controlling merchandise as well as store
operations is a major challenge. Consumers are demanding greater
variety in products, and their preferences are becoming harder
to predict. The advent of cutting edge technologies and improved
distribution system have been of immense help in simplifying
this crucial task. |