Healthcare has emerged as one of the major activities concerning human beings in the recent past (changing life styles, awareness, and habits) irrespective of age, income, region, religion, caste, culture, and so on. The need for effective health services is the order of the day. As a result, hospitals are absorbing tremendous amount of resources. Globalization has opened up new opportunities, and there is cut-throat competition among hospitals in offering services to patients at reduced rates.
The needs, priorities, and expectations of the patients from time to time have to be captured and the hospital services are to be redesigned accordingly to enhance the efficiency of hospital supply chain operations. Adoption of appropriate technology and utilization of highly skilled and specialized professionals add to the competitive advantage. During the past decade, supply chain management has seen a complete overhaul of traditional logistics procedures as tight integration between warehouse, distribution, and retail have smoothed out duplication and improved time to market. However, further improvements have been constrained by the technology used to track goods through the supply chain.
The use of bar codes has become prominent in the manufacturing service organizations. But bar codes have a tendency to get damaged easily and need human intervention to read and give partial information as they represent only a product number. To
ensure supply chain efficiency, Indian companies are slowly
realizing the importance of Radio Frequency Identification
(RFID) tags. RFID (wireless technology) is a big opportunity
for the organizations to significantly enhance supply chain
processes and improve in customer service. |