Organizations of the 21^st century are extremely concerned about creating a warm, caring, supportive and encouraging environment for their employees at their workstations. While organizations are trying to explore and exploit the physical and mental capabilities and skills of their employees, it is very important to maintain a healthy psychosomatic balance for continuous improved performance of their employees. Ergonomics is a study of the relationship between people and their work environment wherein, the workplace, tasks and tools are designed to fit individual capabilities and limitations, so that people can do their jobs safely.

Human Engineering and Ergonomics, is concerned with the understanding of the basic physical and psychological attributes of people as these relate to the things that people use (tools, machines, and environment). The basic objective of ergonomics is the optimization of person-object relationship. Many jobs involve continuous or repetitive physical strain with minimum opportunity for leisure or rest. Examples of repetitive tasks are: chopping vegetables and other food items in the hotel industry, working with tools, hand and wrist movements in an oscillatory motion, bending, lifting, computer and data entry work. These repetitive jobs lead to injuries/disorders and employees, over a period of time, develop physical or mechanical stress in particular body parts, which is known as Cumulative Trauma Disorders (CTD).

In the services sector, especially in the IT and IT-enabled services, employees seem to be suffering from muscular and skeletal disorders because of excessive use of mouse and keyboard and long working hours. Added to this, is the ignorance towards ergonomics by the employers, which could further lead to health problems like deteriorating eyesight, stress and burnouts. It is a fact that with the use of properly-designed ergonomic equipments and devices, stress-related issues can be reduced to a considerable extent.

HRM Review Magazine, Psychological Attributes, umulative Trauma Disorders, CTD, Technological Systems, Decision Making, Environmental Factors, Environmental Physiology, Organizational Psychology, Ergonomic Workstation, Information Technology, IT.