Before
any conversation related to organization begins, one
must think about the organization as an organic and
living entity based upon the citizens of the organization.
Organizations are very often spoken of in the absence
of the people who actually make up the organization
- the people are the citizens of the organization. When
organizational leaders and managers speak of organizations
as being apart from the people who comprise the organization,
they are missing a huge facet of the wealth and value
of any organization - the people. When organizational
leaders and managers use terms such as organizational
learning; and knowledge management, they must consider
these are human traits - organizations do not learn,
people learn. Renowned author Stacey Ralph (2001) suggests,
knowledge arises in complex responsive processes of
relating between human bodies, that knowledge itself
is continuously reproduced and potentially transformed.
Knowledge is not a `thing', or a system, but an ephemeral,
active process of relating. If one takes this view then
no one, let alone a corporation can own knowledge. Knowledge
itself cannot be stored, nor can intellectual capital
be measured, and certainly neither of them can be managed.
From this perspective, the mind is not a system and
neither are the relationships between human persons.
If
one subscribes to the possibility that organizational
learning is premised upon a complex process of humans
relating to one-another, then learning takes on a profound
role within the organization. In essence, people learn
and organizations are made of people. With this paramount
consideration in mind, some methods of organizational
learning are examined. |