Brand ambassadors are
experimental marketers
who set the trend and create an enduring relationship
with consumers. A well-chosen brand ambassador can
stimulate enthusiasm towards a product among the consumers who
were indifferent towards it in the past. The strategies used in
brand endorsement have undergone significant change in recent
years, and there has been increased customization to the local
culture, besides a major escalation of strategies aimed at
targeting markets over a larger geographical area to stimulate the purchase
of products of multinational companies also.
Brand ambassadors are hired by companies to promote
their products or services. Various advertising devices like Glass
Trucks, Publicity Stunts, Bikes, Advocacy, etc., are used by brand
ambassadors to create a buzz about the product or service. Commercials
and television advertisements endeavor to boost the sales by using
popular personalities and celebrities and most companies shell out huge
sums of money just for their appearance in the ad. Though all these
strategies gives positive results in long run, consumers' thirst for
additional information never quenches. Especially with electronic
products and new gadgets, one wants to explore every aspect of the
product before making his/her choice. Today, a major change is
observed in creating the brand value through
e-mail, chat rooms, social circles, etc. The ever-increasing usage of
the Internet is propelling the word of mouth influence among the
people. And, the role of brand ambassadors cannot be overlooked.
Brand ambassadors explore the very fundamentals of the
product/service, try to reach out to the targeted customers explaining
these features and instill trust and acceptance in the minds of
the consumer and instantaneously develop strong
customer relationships. They adopt versatile techniques that may lead to
an impact on the psyche of the target customers, thereby creating
an emotional connect. And, finally, the customers come under
their magical spell. As a result, the time required to brand a message,
product or service is significantly reduced. |