Customers take pride in saying, "It's a Swiss watch'', ``French wine'', ``a German car'',
or ``a Japanese music player". However, they do not want to reveal that their mobile
phone was made in China. In the mind of a customer, it is imprinted that a product from
Japan stands for quality, Germany indicates reliability, China affordability (cheap), and
France superiority. Customers make a purchase decision based on these impressions. They
give importance to a brand based on the place of its origin.
The construct `Country of Origin' (COO) is defined in the marketing literature as
the country where a brand or product is made (Tse and Gorn, 1993; and Elliott and
Cameron, 1994). The mounting cross-border trade and increasing globalization are drawing
the attention of the researchers to explore the role of COO and its impact on
various management activities, specifically the cross-national consumer behavior.
Researchers have shown interest in exploring the role and impact of COO
on manufacturing, marketing and investment designs for global and multinational
firms (Wong Chui et al., 2000) and in examining how consumers evaluate brands and frame
their intentions to purchase based on COO. |