Organizations are witnessing a shift from product branding to corporate branding
(Aaker, 1996; and Keller, 2003). The general aim of corporate branding is to build
a sustainable bond between the branded company and its customers through a clear
value proposition (Schultz and de Chernatony, 2002). While not exactly dealing with
the product features, it transports a well-defined set of corporate values (Aaker
and Joachimsthaler, 2000). It is vital for organizations that "consumers relate a product
or specific brand to the parent organization. This can be achieved through appropriate
brand management." This paper attempts to study the ability of consumers to associate a
product or service brand with the parent organization. We do this by calculating a
consumer-brand association score and further try to analyze the causes for variation in the score
across several brands. We further try and establish a link between brand name typology and
the ability of the consumers to link a singular product brand to the corporate brand. The
paper further explores profiling of consumers for an Indian corporate, ITC. ITC's
corporate strategy is aimed at creating multiple drivers of growth anchored on its time-tested
core competencies: unmatched distribution reach and superior brand-building
capabilities. There appears potential for capitalizing on the vast consumer base available,
by formulation of appropriate targeting strategies for higher rates of consumer conversion.
The corporate brand is viewed as an important profile builder for corporations, it
can imbue a corporation with a distinctiveness that is not readily matched by competitors.
It can be one of an organization's most coveted and cherished assets. For customers,
it serves as a guarantee of expectations, much like an informal contract (Balmer et al., 2006).
A brand is a set of perceptions which form the differentiation among the brands
(Aaker, 1991). Brand perception determines the expectation the customer has of a brand,
an expectation that presents the customer's feelings towards a very specific experience
that is promised by the branded product. Hence, it is vital for organizations to establish a
link between the corporate brand name and the individual product brand. The corporate
brand equity should be able to capitalize on the individual brand equity and vice-versa.
The purpose of this paper is to investigate to what extent brand association is
coherent with corporate brand identity and to extract the brand name typology which
gains maximum recognition from the consumer in the context of establishing a link
between individual product brand and the corporate brand. Corporate brand identity is
special because it explicitly and unambiguously represents an organization as well as the
product. This can help contribute to the brand management process in organizations.
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