Managers should avoid forcing people into a process, as involvement is indispensable to engagement. Managers must remind themselves that disengagement is even more contagious than engagement. Therefore, employees who remain disengaged despite doing all must be removed from the team. Employee engagement beats employee satisfaction as an indicator of productivity and business success.

Employee engagement beats employee satisfaction as an indicator of productivity and business success. Competitive pay, great benefits, decent hours and a reasonably healthy work environment help drive satisfaction. But if employees do not feel a special bond with the organization and its mission—that is, if they are not engaged—they will be reluctant to put discretionary efforts into their job.

Yet, most organizations struggle with their employee engagement levels. Blessing White reported in 2011 that “fewer than 1 in 3 employees worldwide (31%) are engaged” and “nearly 1 in 5 (17%) are actually disengaged”.

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