There has been a growing concern over several supply chain issues in the recent past, of
which risk management and sustainability in supply chains are worth mentioning. Also,
studies in supply chain are now concerned with the ability of the same to return to its
original state of operation after being disturbed (Pettit et al., 2010; and Wagner and
Neshat, 2010). This property of the supply chain is called supply chain resilience
(Christopher and Peck, 2004).
Recently, there has been an increase in both man-made and natural disasters. All these
have increased the vulnerability of supply chains as a whole. The susceptibility of supply
chains to the harm of a negative situation is called supply chain vulnerability, and the
negative situation is normally referred to as supply chain disruption (Wagner and Bode,
2006). For example, Ericsson lost €400 mn after their supplier’s semiconductor plant
caught fire in 2000 in New Mexico; Land Rover laidoff 1,400 workers after one of their
key suppliers became insolvent in 2001; Dole’s revenue declined after their banana
plantations in Central America were destroyed by ‘Hurricane Mitch’ in 1998; Ford closed
five plants for several days after all air traffic was suspended after September 11, 2001; and
Thai floods in 2011 devastated supply chain operations of several automobile
manufacturers and computer manufacturers (Martha and Subbakrishna, 2002; Monahan
et al., 2003; Chopra and Sodhi, 2004; Christopher, 2004; and Tang, 2006).
In this scenario, a need is felt to explore the antecedents of supply chain resilience in
the Indian context as perceived by the IT professionals. Though it is agreed that supply
chain operations in India are still not much grown, the arrival of several multinational
companies in the continent has facilitated the usage of information technology, leading
to a bright future for supply chain operations in the country. Further, as information
sharing for tactical to strategic supply chain operations has been facilitated by IT, the
experience and comments of the IT professional within the country are also relevant and
context-specific.
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