An organization cannot grow if it remains unwilling to change. The capacity to absorb change is the fuel that propels an organization forward and puts it on the path of progress. And this organizational capacity can be built by adopting the 4-stage model presented in this paper. Besides giving an overview of the said model, the paper also draws on a client case to explain how change management capabilities can be increased in the real world and how it helps an organization to reach its potential.

Thomas Watson (1874-1956), the American businessman who founded IBM, once said: “We progress because we are willing to change.” The capacity to absorb change is the fuel that propels an organization forward and helps it reach its full potential. This paper provides an overview of the 4-stage model we have developed to help organizations build their change management capabilities. The model is based on our extensive field research on the topic, as well as our ongoing testing and refinement through client work. We will draw on a client case to further explain how to increase change capacity in the real world; and to illustrate how it helps the organization progress towards its potential.

Genesis of Our 4-Stage Model
During the early years of our firm, we were primarily a consulting business whose focus was to help client organizations execute complex and challenging initiatives.

Powering on Change Management Potential, Model and Case Study, Help Build Organizational Change Capacity