Lean distribution starts with the trends and drivers that lead to the need for new
approaches in distribution and then consider customer service expectations to initiate the
lean design. A lean transformation designs processes according to growth, profits, and
customer service can be optimized. This improves shifting markets by streamlining the
total distribution cost and delivering lowest cost to customers that results in demanddriven
approach as variation is expected. A logistics system is a closely linked network of
logistics services, information systems and infrastructure. The performance of different players together constitutes the success of the supply chain and hence satisfaction of the
customer (Yung, 2005). While outsourcing the products by developing a comprehensive
structure for the company that outsources the logistics and 3PL companies, it was observed
that the profits are not only gained from the products, but also from the delivery process
through which the products are made available to the customers (Mohammed and Chang,
1998; and Michelle, 2003). Better tools and techniques are being reviewed for decision
making to reduce their cycle time that adds value to their customers and achieving
excellence through proper management of logistics (Pankaj and Nimit, 2007). Activitybased
costing is meant for forward flow of products, but it focuses more on reverse flow of
products, hence activity-based costing needs to be developed in such a way that it focuses
more on forward flow of products (Thomas et al., 2000). In outbound logistics, 44 barriers
were identified from the literature review and 15 critical barriers were determined by means
of brainstorming technique (Avinesh and Sasikumar, 2013).
|