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HRM Review Magazine:
Managing Conflict at the Workplace
 
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An employee is angry and frustrated when he is asked to perform well under constant pressure with limited resources. This anger or frustration leads to conflicts and arguments in the workplace. Foolish arguments at the end result in severe conflicts. These conflicts not only consume labor hours, but also affect employee relationship and create an unhealthy environment. This article clearly brings out the causes of interpersonal conflicts at work and suggests what to do when such conflicts arise.

Conflicts among people are natural and an inevitable part of life. However, when we foresee or experience a conflict, the instantaneous feeling would be depression or sadness. Workplaces are frequently characterized by a variety of destructive conflicts. They may cause physical or emotional damage to the conflicting parties. The intensity of the damage depends on the nature and duration of the conflict. There may be small or minor conflicts which vanish quite quickly without leaving any mark. Some conflicts occurring at a personal level may cause severe damage to the organization also. They may affect the performance of the organization as a whole or a particular division of the organization.

Some researchers on psychology argue that conflicts do not always lead to bad results. There is a constructive impact in certain instances. Suppose two people are able to recognize that they have differences and they are able to understand clearly the sources of their differences, they can discuss between themselves and resolve the conflict resulting in strengthening of relationship between them.

 
 

 

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