Comparative advertising is
proving to be the best
strategy for both marketers and advertisers in the current
global recession period. Hard times call for hard strategies and
today's companies are vying in for better and novel strategies to have an
edge over their rivals. The Horlicks- Complan advertisement
launched during the last quarter of the year 2008 has once again
brought comparative advertising into the vanguard. In this
advertisement, Horlicks, GlaxoSmithKline's health drink, has directly hit
the nail with its ad comparing its nutritional value with that of
the Heinz India's Health drink, Complan. Horlicks directly
claimed that its drink was more nutritional and priced low than its
rival Complan. (Refer Exhibit 1 for complete details of the
ad). Complan responded very quickly to the ad of Horlicks and proved
the superiority of its pricing. Complan in December 2008 launched
an aggressive direct comparative ad targeting Horlicks. In its
ad, Complan compared its attributes with Horlicks and demanded
an action from the customers to choose among the "low-cost
health drink" and "Complete Growth".
In another case, Sprint, a telecommunication company,
has planned to launch an ad that would effectively help it to combat
the iPhone in the market by displaying the comparative advantages
of both. Of late, this strategy has emerged as one of the best
methods in promoting products.
No two brands are alike and so comparative advertising helps
the advertisers and marketers to enter a battleground and sell their
products. This phenomenon has caught fire among all categories of products
and services. The ad of Starbucks and Dunkin Donuts has also put
forth the significance of comparative advertising when the
latter company has claimed "its customers who are more hardworking
people prefer their coffee over the high priced Starbucks, the elitist coffee."
This makes clear that comparative advertising is an effective tool
to bash the rival brands.
Refer Exhibit 2. Comparative advertising is not a new concept
and many experts have defined it in several ways, however the
essence of it lies in its name. It is a form of advertising where a firm
advertises its products by judging them against the products or services of
another firm. The latter party is usually its opponent in the market in
the similar trade. The basic motive behind this kind of advertising is
to gain market share over the rival by comparing the superiority of
both the products in terms of quality, price and certain features
as prescribed under the law. The comparative ad is usually
designed to influence and convince the users of the competing brands to
change over to the sponsored brands or at least to get them to know
their product as a substitute when the customer plans to purchase a
similar type of product in future. Further, "Comparative advertising is
an advertising argumentation technique where the
advertising message is about making comparisons (necessarily
objective) about features (quality, price, delivery terms, services and
others) of a company's products as compared to the products of
the same type belonging to one/several competitors." |