In the context of marketing, celebrities come under the broad
category of `reference groups.' A reference group is defined as an actual
or imaginary individual or group which has significant relevance to
a consumer's evaluations, aspirations or behavior. The presumed
perspectives or values of the reference group are used by the consumer as the
basis for his/her behavior.
Celebrities constitute a non-membership reference group. This is
to mean that consumers do not belong to this group themselves, but it
provides a standard of reference for their behavior. A single celebrity is
considered to be an individual referent. Celebrities constitute a positive or
associative reference group, as consumers normally find their values and
behavior attractive, and look to them as role models. Celebrities can
also be considered to be identification groups as consumers
identify strongly with their behavior and try to incorporate the same in their
own behavior.
Celebrities have a credibility influence on consumers, i.e.,
consumers tend to believe the source of influence as accurate and unbiased.
They also have comparative influence which means that celebrities do
not set or enforce any rules of behavior on the consumers, but serve as a
standard to choose for comparison. |