Logos and symbols, two
important elements of a
brand, play a vital role in creating brand equity. While
some companies understand the importance of this brand
element and leverage it optimally, there are others who tend to overplay
this visual element without any commensurate gains. Of late, it
has become common for companies to change their logos, an exercise
that involves a lot of time and resources. While in some of the cases,
the changes made are minor and cosmetic, there are a few
instances of the existing logos being replaced by totally new ones. Some
companies that change their logos also undertake an elaborate exercise
of explaining the meaning of their changed logos to the customers
and other stakeholders. This article, besides highlighting the
importance of logos and symbols in the context of building enduring brands,
also examines the pros and cons of logo change exercises and the
relevance and significance of such exercises to the end customers.
More often than not, it is the logos and symbols, the visual elements
of the brand that trigger a brand recall than the other tangible
elements. Brands like Cadbury, Coke, Amazon and FedEx are recognized by all
the stakeholders, some of them not so knowledgeable about marketing
and brands by the unique visual appeal of their logos and symbols. With
so much of information overload, the competitive advantage that
logos offer to marketers needs no further elaboration. Well-designed logos
go a long way in enhancing the effectiveness of
marketing communications, particularly out-of-home advertising,
product placements, subliminal advertising, events and sponsorships, etc.
In developing and underdeveloped economies where the literacy
rates are relatively low, logos and symbols form an important
communication link between companies and their customers. Especially in
rural markets that contribute to more than 50% of the total sales of
the FMCG sector in countries like India, logos play a very important role
in establishing an instant communication link between
the marketers and customers. Likewise, logos can be very effective
in communicating with the younger customers who do not pay as much
attention to the contents of the communication as they do to
the logos and symbols.
A good logo, besides being visually attractive, should
communicate to customers the main purpose of the company.
For instance, the arrow from A to Z in Amazon's logo sends out a
powerful signal to customers that they can hope to get any material that
has been published by visiting their portal. |