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Insurance Chronicle 


April' 05
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Underwriting Efficacies in Nascent Markets
A Case for Usage of Derivatives in Insurance
Technology: Creating Merit for the Insurer
Managing Stakeholder Value
The Swiss Re
Sales Promotion in the Insurance Sector: A Study of LIC
     
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Underwriting Efficacies in Nascent Markets

-- U Jawaharlal

Insurers are looking for more modern and challenging forms of decision-making in order to accomplish higher scales of business. However, in an industry like insurance, such leverages would ensure total success if both the parties are totaly aware of the business ethics and rules. In nascent markets, the policyholder's acumen with regard to the basic concepts of insurance should be increased if such modern techniques are to be successful.

Article Price : Rs.50

A Case for Usage of Derivatives in Insurance

-- Anant Sardeshmukh

Risk is inherent in the insurance business. Although insurance companies assume the risk of their customers or clients, risk is a fact of their business too. Assuming and managing risk is as important to an insurer as it is for other businesses.

Article Price : Rs.50

Technology: Creating Merit for the Insurer

-- Karuna B

Using technology is definitely not new for insurers. Players are no longer resistant to the idea of technology adoption. The matter of concern for them now is the selection of appropriate technological solutions. With the existence of umpteen solutions promising almost everything that the insurer requires and even more than that, the insurer has to show prudence in adopting technologies that offer solutions to their businesses. Insurers have to be well aware of the perils that they will be exposed to by investing in inefficient technologies. This article examines the touch points between the insurer's value chain and technological applications and details how the business operations can be executed in a cost-effective manner using these applications.

Article Price : Rs.50

Managing Stakeholder Value

-- Rumeer Shah

The ability to innovate by way of distribution and management and through the use of technology will distinguish `the winners' of tomorrow in today's ever expanding and highly competitive global insurance marketplace.

Article Price : Rs.50

The Swiss Re

-- Sankersan Sarkar

Swiss Re's history shows that it has grown over the years, giving it the competitive edge in reinsurance and risk management. Stretching its wings into reinsurance of property, casualty and industrial risks, the company developed its expertise in the various aspects of life and health reinsurance such as product designing and pricing, underwriting, claims management and administrative reinsurance; and today it represents an entity, which is both economically and socially responsive.

Article Price : Rs.50

Insurance Agents E&O: Are YOU Properly Covered?

-- Michael Kizlinski

With major focus on the customers' needs, when it is time to place one of the most important coverages for their own agency, the insurance agencies come up short of what they would deliver to their customers. Assembling a professional submission, starting early in the marketing process, and taking time to carefully review all options can result in a customized insurance agents' E&O, a specialized coverage.

Sales Promotion in the Insurance Sector: A Study of LIC

-- J Rajesh C Jampala and Bh Venkateswara Rao

Sales promotions are being increasingly used to influence the purchase behavior of consumers in a desired way. The major reasons for the phenomenal use of sales promotional measures can be attributed to increased competition, declining brand loyalty, consumer's sensitivity to promotional deals, and increased advertising clutter. LIC, having realized its importance has undertaken sales promotion in all its three forms, such as consumer-oriented promotion, trade-oriented promotion and salesforce promotion. In view of its importance in the highly competitive life insurance market, an attempt is made in this article to examine the sales promotional measures of LIC.

Article Price : Rs.50

Tsunami: A Trigger for Insurance

-- Vikki Spencer

The devastation wrought by the Indian Ocean tsunami poses a host of dire questions for the government and for insurers here in Canada as they struggle to maintain some footing in what has become a war against Mother Nature.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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