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Insurance Chronicle  


April '08
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Microinsurance in Rural India : The Regulatory Challenges
Microinsurance : Some Key Issues in Protecting the Poor from Adverse Income Shocks
Lemons Problem and Health Insurance Fraud : How Information Asymmetry Can Lead to Health Insurance Fraud
IFFCO-Tokio General Insurance Company Limited
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Microinsurance in Rural India : The Regulatory Challenges

-- G V Rao

The Government of India has made it mandatory for insurers to serve the minimum insurance needs of persons in rural areas through legislative quota enforcement. But the legal and regulatory frameworks created yet inhibit the full blooming of microinsurance sales in the rural sector. These hurdles are discussed for redressal in this article.

Article Price : Rs.50

Microinsurance : Some Key Issues in Protecting the Poor from Adverse Income Shocks

-- Jyotirmayee Kar

Generally, the low-income groups adopt two types of strategies to reduce the impact of adverse income shocks: Risk management strategies and risk coping strategies. But these are not very efficient in protecting them. Insuring against the adverse situations is another option before the poor. Yet, due to unawareness of the benefits and mismatch between premium and income schedule such beneficial schemes are not availed by the poor.

Article Price : Rs.50

Lemons Problem and Health Insurance Fraud : How Information Asymmetry Can Lead to Health Insurance Fraud

-- Samuel B Sekar

In insurance contracts imperfect information results in adverse selection (lemons) and moral hazard. When it is done intentionally, with unwarranted profit in mind, where one of the parties will be a victim to the cheating of the other, it is a fraud.

Article Price : Rs.50

Designing New Health Insurance Products : Technical Considerations

-- Richard Kipp and Thomas Snook

The authors suggest that in order to be more successful in the area of health insurance, Indian insurers have to classify the risks in accordance with the individual's profile and price them accordingly.

Financial Modeling : A New Generation of Tools

-- Brian Heale, Francois Morin and Ian B Farr

With growing pressures for better risk management and financial information, it's time for a fully-integrated approach to financial modeling that leverages advances in enterprise technologies.

International Terrorism Claims : A Practical Perspective

-- Rachel Giesber Clingman

More and more companies are being forced to deal with claims from workers injured by terrorist acts and militant violence abroad.

Boosting Financial Performance Through Stakeholder Management

-- Kai-Uwe Schanz

The author looks at the critical challenge of cultivating stakeholder relations and how it can significantly impact the financial performance of an insurance company.

Trigger Theories in Homeowners Insurance

-- R Brent Cooper and Dana Harbin

There are specific events that must occur to `trigger' insurance coverage under any given type of insurance policy. The word `trigger' is used in the insurance context as a term of art meaning the event that activates coverage under one or more insurance policies.

IFFCO-Tokio General Insurance Company Limited

-- Kamatla Sheeba

The IFFCO-Tokio General Insurance Co. Ltd. (ITGI) is a joint venture between the Indian Farmers Fertilizer Cooperative Limited (IFFCO), India and the Tokio Marine and Fire Insurance Co. Ltd., Japan. The company was incorporated on December 4, 2000 and within a short span it has become a leading insurance company in India. The promoters of IFFCO-Tokio are IFFCO, Tokio-Marine Group (Millea Asia), Krishak Bharati Coop Ltd. (KRIBHCO) and Indian Potash Ltd.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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