This article is conceptual, exploratory in nature and
seeks to establish a relation between Corporate Social
Responsibility (CSR) and Human Resource Management (HRM). The
specific focus is on Quality of Work Life (QWL). There are several
definitions for these concepts. One finds broad as well as narrow
approaches of the definitions on the magnitude of its applicability.
Corporate(s) in India, as anywhere else in the world, are
striving to improve the public image of the business. It is not `dirty
business' any more. Most companies believe in being and becoming good
corporate citizens. They see the value of giving back to the
community, which contributed to their success. CSR is no longer mere
philanthropy. Though still largely voluntary, it is seen as imperative
for sustainable business. There is growing evidence that socially
responsible investment by ethical companies brings in higher returns on
a long-term basis. CSR and QWL are umbrella concepts,
encompassing several themesphilanthropic towards society and charity
towards employees. Organizations plough back benefits like owning
customers and owning employees, which in a cyclic way fetches rewards to
it (Venkatraman S, The Economic Times, 2006: 1).
An organization, as a system, can be changed and developed
to achieve the goals in the best possible way. Generally, the goals of
an organization, ab initio, are: survival, stability, profitability, growth
and then service to society. |