Captains
of modern organizations are becoming increasingly aware that
a critical source of competitive advantage often comes not
from having the most ingenious product design or service,
the best marketing strategy, state-of-the-art technology,
or the most savvy financial management but from having appropriate
systems for attracting and retaining human resources.
With
the coming of the Information Age in the early 1980s, the
degree to which organizations rely on their talent has increased
dramatically and this trend is likely to continue. When the
initial shift to a knowledge-based economy began, the economic
expansion that resulted absorbed all the available talent.
At this point, companies experienced a new phenomenon; they
were no longer flooded with a slew of resumes. It was also
at this time that organizations began drawing the line between
simply needing more people, and needing more talented people.
According
to the global management consulting firm McKinsey & Company,
a 33% rise in the demand for talented employees is expected
over the next 15 years with a corresponding 15% drop in supply.
But what is this elusive creature called "talent"?
McKinsey & Company consultants Michaels, Handfield Jones
and Axelrod define "talent" as the "the sum
of a person's abilitieshis or her intrinsic gifts, skills,
knowledge, experience, intelligence, judgment, attitude, character
and drive. It also includes his or her ability to learn and
grow." The nature of talent, then, is such that, in order
to realize its full potential, individuals must be continually
inspired to do their best and groups must be properly aligned
and motivated to deliver their top collective performance.
Thus it is an organization's ability not only to recruit,
but also to cultivate and retain, talent that will ultimately
determine its longevity. |