The American Institute of Stress estimates that work-related stress costs American businesses about $300 bn every year in lower productivity, higher absenteeism, low turnover rate, alcoholism, and medical costs. Today, chronic work-related stress is not just an American affliction. In India, over half of the call center employees feel so stressed out by the tough working conditions that they end up quitting.
"In human terms, depression, anxiety or a physical condition ascribed to work-related stress, on average, results in half a million people a year reporting stress at levels that is making them ill," warns UK Health and Safety Commission Chairman Bill Callaghan.
Stress is an adaptive response to a situation that is perceived as challenging or threatening to a person's well-being. Stress is a negative consequence of modern living. People are stressed because of overwork, job insecurity, information overload and the increasing pace of life. These events produce distress. Distress affects a person's physiological and psychological well-being and is associated with several work-related behaviors. There is also positive side to stress, called eustress, which refers to the healthy, positive, constructive outcome of stressful events. |