Google is set to redefine the way
Americans communicate over
phone, thanks to its new service, Google Voice, an application
designed to manage voice communications better, offering a single number
to route up to six numbers simultaneously, be it landline, mobile or
office numbers via the Internet. The move, many suggest, could potentially
disrupt the global telecom industry. Currently, these services can be accessed by the
existing users of GrandCentral, a company Google acquired in 2007,
and would be open to the US public in a couple of months. This application
offers a slew of new features such as single voicemail system which it
claims as easy-to-use for multiple phones and which transcribes voicemail
messages and directs as an SMS to a mobile or saved both in text and audio format
in e-mail.
The application presents a host of new features such as conference
call, call recording feature which informs the other party that you are recording
the call (a great use for podcasters as they can export voicemail as MP3
file),call switch, personalized greetings, and sharing voicemails. The new free phone manager software, the latest attempt by the search
engine giant to reach out beyond online search and advertising business into
voice communications business, might work well, as according to analysts, voice
and video communication is going to overtake e-mail, the concept which made
the traditional mails almost obsolete in today's world, and believe it to be
the next big thing we are yet to discover. "They are a wild card in telecoms
and wireless but this is Google and they are very smart at what they do",
responded John Arnold, Principal, J Arnold &
Associates after the official Google announcement. |