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Amanagement position is one of great
responsibility where the manager's goal is
tosuccessfully implement organizational policy. Although certain skills are necessary
to gain such positions, professionals should have competencies in the following three areas:
Analytical competence (ability to
identify, analyze and solve problems).
Interpersonal competence (ability to
influence, supervise, lead, manipulate and control people).
Emotional competence (the capacity to be stimulated by emotional and
interpersonal crises and the capacity to bear high-levels
of responsibility).
The work environment should be safe, secure and motivating. Any kind of insecurity in
the minds of employees will have a destructive
impact on the entire organizational system. A
competitive environment should be created within
the organization in order to motivate the employees
to excel in their respective fields.
Professionalism is about individual modes of behavior that command respect and build trust.
It is about excellence in service as measured by recognized standards. It is about
delivering services or working to standards that meet
the needs and expectations of the clients. Such behaviors are indeed a necessary part of
belonging to a profession but almost any trade could
be described as professional in these terms. |
