The term `stress' is derived
from the Latin word
`Stringere', which means `to be drawn tight'. The concept
of stress was first introduced by Hans Selye first in life sciences in
1936. Selye defined stress as, "an adaptive response to the external
situation that results in physical, psychological, and/or
behavioral deviation for organizational participants." Stress is an
adaptive response of an individual to an external situation as a result of
his/her interaction with the environment. Confronting
an opportunity, constraint or demand causes stress, when the
expected outcome is important and uncertain. Stress arises when
there is a mismatch between an individual and his/her environment or
an inability to cope with the constraints or
demands encountered. Stress is inevitable in our lives. A thing or events
that produce stress experience (physiological/psychological)
are known as stressors and the person's physiological and
psychological response to stress is known as
strain. Commonly, the term stress reminds us of its negative effects. In
a common man's mind, it has a negative connotation. We
generally regard stress to be harmful, destructive, and detrimental
that grounds various diseases or destroys happiness.
Stress is an important and increasing problem
in organizations. It is a subject of interest to researchers across
fields. Occupational stress is becoming increasingly globalized and
affects all countries, all professions and all categories of workers, as well
as families and society in general (Ahmad & Ahmad, 1992).
But stress is not always negative. It also has constructive
contribution, which is advantageous for organizational growth
and productivity. Hans Selye has very correctly said, "To be totally
without stress is to be dead." He adds, "Complete freedom from stress
is death" (Selye, 1974). Stressless condition is as good as being
dead, or in a dead-like state. Stressors are milestones in attainment of
life goals. For successful task completion, less stress is
as detrimental as excessively high stress. Stress at optimum level
is always desirable and necessary. This situation can be compared to
blood pressure and its role in a human being's existence. To survive
and remain sufficiently active, within average range of blood pressure
is essential. Rise in blood pressure beyond a certain limit or drop
in blood pressure below a point signals danger. `No blood
pressure at all' is also dangerous-signifies a condition of the dead.
Similarly, having no stress implies no life in life and too much stress warns of
a risk to life. In the absence of optimum stress, no
requisite initiative to perform the task is undertaken by the individual
and it is highly impossible to continue the task at hand effectively
under excessively high pressure. |